kitio.aiChatShape vs ChatNode
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ChatShape has the lower starting price: about $19 a month, against $35 for ChatNode.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website crawling
- PDF upload
- Embeddable chatbot
- Lead collection
- Custom branding and tone
- Training on website and docs
- AI Actions for real tasks
- Calendly and Stripe actions
- Human handoff
- Multi-model choice
- Support analytics
| Feature | ChatShape | ChatNode |
|---|---|---|
| Best for | Train a customer support chatbot from your website link | AI support agents trained on your site that take real actions |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $19/mo | $35/mo |
| Free plan | Yes | Yes |
| Made by | ChatShape | ChatNode |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
ChatShape has the lower starting price: about $19 a month, against $35 for ChatNode.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 20 messages per month
- 2 chatbot generations
- Deleted after 5 idle days
Hobby
$19/mo
- 500 messages per month
- 10 chatbot generations
- 500,000 characters per bot
Standard
$48/mo
- 4,000 messages per month
- 25 chatbot generations
- 5M characters per bot
Pro
$398/mo
- 30,000 messages per month
- 50 chatbot generations
- 10M characters per bot
5 plans
Free
Free
- 35 credits a month
- 1 chatbot
Lite
$35/mo
- 5 AI Actions per agent
- Access to all models
- Files up to 20 MB
Standard
$89/mo
- 12,500 credits a month
- 3 AI agents
- 3 team members
Scale
$377/mo
- 50,000 credits a month
- 8 AI agents
- Priority support
Enterprise
Contact sales
- Unlimited members and messages
- Account manager
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ChatShape
- Bot ready from just a link
- Free plan without a credit card
- Customizable look and tone
- Free bots deleted after 5 days idle
- Free plan allows only 20 messages a month
- Top plan is expensive
ChatNode
- Agents can take actions, not just answer
- Free plan and 7-day trial
- Wide integration list
- Free plan has only 35 credits
- Inactive free chatbots are deleted
- Extra credits cost more
Which one should you choose?
Choose ChatShape if you want:
- Bot ready from just a link
- Free plan without a credit card
- Customizable look and tone
Watch out: free bots deleted after 5 days idle.
Choose ChatNode if you want:
- Agents can take actions, not just answer
- Free plan and 7-day trial
- Wide integration list
Watch out: free plan has only 35 credits.
ChatShape vs ChatNode FAQ
What is the difference between ChatShape and ChatNode?
ChatShape: Train a customer support chatbot from your website link. ChatNode: AI support agents trained on your site that take real actions. Both are customer support tools.
Is ChatShape or ChatNode cheaper?
ChatShape has the lower starting price: about $19 a month, against $35 for ChatNode.
Do ChatShape and ChatNode have free plans?
ChatShape: Yes. ChatNode: Yes.
Who makes ChatShape?
ChatShape is made by ChatShape.
Who makes ChatNode?
ChatNode is made by ChatNode.
Which should I choose, ChatShape or ChatNode?
Choose ChatShape if you value bot ready from just a link and free plan without a credit card. Choose ChatNode if you value agents can take actions, not just answer and free plan and 7-day trial.