kitio.aiBot9 vs Kotae
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Kotae has the lower starting price: about $19 a month, against $199 for Bot9.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Training from website and files
- Custom chat widget
- 150+ languages
- Human handoff
- Zendesk and WhatsApp integrations
- API access
- Train on website and files
- Custom responses
- Lead-capture form
- Escalations
- Facebook Messenger
- Voice chat
| Feature | Bot9 | Kotae |
|---|---|---|
| Best for | AI support and sales agent trained on your docs for chat and voice | AI website chatbot for small-business customer inquiries |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | $199/mo | $19/mo |
| Free plan | No | No, 30-day trial |
| Made by | Bot9 | Kotae |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Kotae has the lower starting price: about $19 a month, against $199 for Bot9.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Starter
$199/mo
- 500 support responses a month
- 1 AI chatbot
- 5,000 contacts
Professional
$499/mo
- 1,000 support responses a month
- 5 AI chatbots
- 5 team members
- API access
3 plans
Starter
$19/mo
- 1,000 answers per month
- Train on website and files
- Full conversation history
Pro
$37/mo
- 4,000 answers per month
- Lead-capture form
- Escalations
- Facebook Messenger
Pro + Voice
$149/mo
- 8,000 answers per month
- Everything in Pro
- Real-time voice chat
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Bot9
- Quick setup from a website URL
- Wide language support
- Chat and voice in one product
- Starts at $199 a month
- Entry plan caps at 500 responses
- No free plan
Kotae
- 30-day trial on every plan
- No ticketing system needed
- Full conversation history
- No permanent free plan
- Plans cap answers per month
- Voice chat only on the top plan
Which one should you choose?
Choose Bot9 if you want:
- Quick setup from a website URL
- Wide language support
- Chat and voice in one product
Watch out: starts at $199 a month.
Choose Kotae if you want:
- 30-day trial on every plan
- No ticketing system needed
- Full conversation history
Watch out: no permanent free plan.
Bot9 vs Kotae FAQ
What is the difference between Bot9 and Kotae?
Bot9: AI support and sales agent trained on your docs for chat and voice. Kotae: AI website chatbot for small-business customer inquiries. Both are customer support tools.
Is Bot9 or Kotae cheaper?
Kotae has the lower starting price: about $19 a month, against $199 for Bot9.
Do Bot9 and Kotae have free plans?
Bot9: No. Kotae: No, 30-day trial.
Who makes Bot9?
Bot9 is made by Bot9.
Who makes Kotae?
Kotae is made by Kotae.
Which should I choose, Bot9 or Kotae?
Choose Bot9 if you value quick setup from a website url and wide language support. Choose Kotae if you value 30-day trial on every plan and no ticketing system needed.