kitio.aiBirdeye vs Reputation
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Birdeye starts at See pricing page and Reputation starts at $80/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Review management
- Business listings
- AI front desk
- Appointment reminders
- Multi-agent orchestration
- Birdeye MCP
- AI review responses
- Reputation IQ assistant
- Business listings management
- Social publishing and listening
- Customer surveys
- Competitor insights
| Feature | Birdeye | Reputation |
|---|---|---|
| Best for | AI coworkers for reviews, listings and front desks at every location | Review, listings and social platform for multi-location brands, with AI |
| Category | Marketing | Marketing |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | $80/mo |
| Free plan | No | No |
| Made by | Birdeye | Reputation |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Birdeye starts at See pricing page and Reputation starts at $80/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Rep Core
$80/mo
- Per location
- Review management with AI replies
- Business listings and SEO
Rep Core + Pulse
$115/mo
- Per location
- Rep Score and journey insights
- Pulse analytics
- Basic surveys
Rep Core + Surveys
$150/mo
- Per location
- Six custom survey templates
- Everything in Pulse
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Birdeye
- Built for multi-location brands
- Front desk answers calls 24/7
- Reviews, listings and social in one place
- No public pricing
- Aimed at larger multi-site businesses
- Many products to learn
Reputation
- Covers reviews, listings and social together
- Built for many locations
- Published per-location prices
- Per-location pricing adds up
- Plans require talking to sales
- More than a single-site business needs
Which one should you choose?
Choose Birdeye if you want:
- Built for multi-location brands
- Front desk answers calls 24/7
- Reviews, listings and social in one place
Watch out: no public pricing.
Choose Reputation if you want:
- Covers reviews, listings and social together
- Built for many locations
- Published per-location prices
Watch out: per-location pricing adds up.
Birdeye vs Reputation FAQ
What is the difference between Birdeye and Reputation?
Birdeye: AI coworkers for reviews, listings and front desks at every location. Reputation: Review, listings and social platform for multi-location brands, with AI. Both are marketing tools.
Is Birdeye or Reputation cheaper?
Birdeye starts at See pricing page and Reputation starts at $80/mo. Check both pricing pages for current plans.
Do Birdeye and Reputation have free plans?
Birdeye: No. Reputation: No.
Who makes Birdeye?
Birdeye is made by Birdeye, based in United States.
Who makes Reputation?
Reputation is made by Reputation, based in United States.
Which should I choose, Birdeye or Reputation?
Choose Birdeye if you value built for multi-location brands and front desk answers calls 24/7. Choose Reputation if you value covers reviews, listings and social together and built for many locations.