kitio.aiAircall vs Velents
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aircall starts at $30/mo and Velents starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Call transcription and insights
- Live in-call guidance
- Shared team inbox
- Call routing and IVR
- 250+ integrations
- Arabic voice agent
- Knowledge agent
- Chat agent with dialect support
- Recruiting copilot
- Agent orchestration
- ERP integration
| Feature | Aircall | Velents |
|---|---|---|
| Best for | Cloud phone system with AI voice agents and call coaching | Arabic-first AI agents for governments and enterprises in MENA |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $30/mo | See pricing page |
| Free plan | No, trial available | No |
| Made by | Aircall | Velents |
| Based in | France | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Aircall starts at $30/mo and Velents starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Essentials
$30/mo
- Per license, 3 minimum
- 50 AI Voice Agent minutes per month
- Shared inbox and call recordings
- AI transcripts
Professional
$50/mo
- Per license, 3 minimum
- Unlimited teams
- API developer support
- SSO and SCIM
Enterprise
Contact sales
- Minimum of 25 users
- Custom pricing
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aircall
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
- Minimum of three licenses on lower plans
- AI voice minutes are capped on Essentials
- Extra phone numbers cost $6 each per month
Velents
- Built around Arabic dialects
- Sector-specific ready workflows
- Covers support, HR and documents
- No public pricing, demo required
- Website mainly in Arabic
- Aimed at large organizations
Which one should you choose?
Choose Aircall if you want:
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
Watch out: minimum of three licenses on lower plans.
Choose Velents if you want:
- Built around Arabic dialects
- Sector-specific ready workflows
- Covers support, HR and documents
Watch out: no public pricing, demo required.
Aircall vs Velents FAQ
What is the difference between Aircall and Velents?
Aircall: Cloud phone system with AI voice agents and call coaching. Velents: Arabic-first AI agents for governments and enterprises in MENA. Both are customer support tools.
Is Aircall or Velents cheaper?
Aircall starts at $30/mo and Velents starts at See pricing page. Check both pricing pages for current plans.
Do Aircall and Velents have free plans?
Aircall: No, trial available. Velents: No.
Who makes Aircall?
Aircall is made by Aircall, based in France.
Who makes Velents?
Velents is made by Velents.
Which should I choose, Aircall or Velents?
Choose Aircall if you value ai voice agents included in every plan and phone, sms and whatsapp in one inbox. Choose Velents if you value built around arabic dialects and sector-specific ready workflows.