kitio.aiAircall vs Phonely
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aircall has the lower starting price: about $30 a month, against $50 for Phonely.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Call transcription and insights
- Live in-call guidance
- Shared team inbox
- Call routing and IVR
- 250+ integrations
- AI phone answering
- Appointment booking
- CRM integrations
- 1,000+ voices and cloning
- Call analytics and transcripts
- A/B testing
| Feature | Aircall | Phonely |
|---|---|---|
| Best for | Cloud phone system with AI voice agents and call coaching | AI phone agents that answer calls, book appointments and help customers |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $30/mo | $50/mo |
| Free plan | No, trial available | Yes |
| Made by | Aircall | Phonely |
| Based in | France | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Aircall has the lower starting price: about $30 a month, against $50 for Phonely.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Essentials
$30/mo
- Per license, 3 minimum
- 50 AI Voice Agent minutes per month
- Shared inbox and call recordings
- AI transcripts
Professional
$50/mo
- Per license, 3 minimum
- Unlimited teams
- API developer support
- SSO and SCIM
Enterprise
Contact sales
- Minimum of 25 users
- Custom pricing
4 plans
Free
Free
- 100 minutes, about 50 calls
- 100+ voices and languages
- AI builder
Starter
$50/mo
- 200 minutes, about 100 calls
- Premium voices
- Transcripts and AI analytics
- Spam filtering
Professional
$150/mo
- 650 minutes, about 300 calls
- Conversational SMS
- API and CRM integrations
Enterprise
From $0.05 / min
- Volume pricing
- Dedicated setup support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aircall
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
- Minimum of three licenses on lower plans
- AI voice minutes are capped on Essentials
- Extra phone numbers cost $6 each per month
Phonely
- Free plan with 100 minutes
- Own low-latency voice model
- HIPAA and PCI compliance listed
- Overage minutes billed per minute
- CRM integrations start on Professional
- Minute caps add up for busy lines
Which one should you choose?
Choose Aircall if you want:
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
Watch out: minimum of three licenses on lower plans.
Choose Phonely if you want:
- Free plan with 100 minutes
- Own low-latency voice model
- HIPAA and PCI compliance listed
Watch out: overage minutes billed per minute.
Aircall vs Phonely FAQ
What is the difference between Aircall and Phonely?
Aircall: Cloud phone system with AI voice agents and call coaching. Phonely: AI phone agents that answer calls, book appointments and help customers. Both are customer support tools.
Is Aircall or Phonely cheaper?
Aircall has the lower starting price: about $30 a month, against $50 for Phonely.
Do Aircall and Phonely have free plans?
Aircall: No, trial available. Phonely: Yes.
Who makes Aircall?
Aircall is made by Aircall, based in France.
Who makes Phonely?
Phonely is made by Phonely.
Which should I choose, Aircall or Phonely?
Choose Aircall if you value ai voice agents included in every plan and phone, sms and whatsapp in one inbox. Choose Phonely if you value free plan with 100 minutes and own low-latency voice model.