kitio.aiAircall vs OctaDezx
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. OctaDezx has the lower starting price: about $29 a month, against $30 for Aircall.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Call transcription and insights
- Live in-call guidance
- Shared team inbox
- Call routing and IVR
- 250+ integrations
- Chat, messaging and phone agent
- Reply fact-checking
- Refunds, orders and case handoff
- Shopify and WooCommerce sync
- REST API, webhooks and MCP
| Feature | Aircall | OctaDezx |
|---|---|---|
| Best for | Cloud phone system with AI voice agents and call coaching | AI support agent for chat, messaging, email and phone with fact checks |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $30/mo | $29/mo |
| Free plan | No, trial available | No, 3-day trial |
| Made by | Aircall | OctaDezx |
| Based in | France | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
OctaDezx has the lower starting price: about $29 a month, against $30 for Aircall.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Essentials
$30/mo
- Per license, 3 minimum
- 50 AI Voice Agent minutes per month
- Shared inbox and call recordings
- AI transcripts
Professional
$50/mo
- Per license, 3 minimum
- Unlimited teams
- API developer support
- SSO and SCIM
Enterprise
Contact sales
- Minimum of 25 users
- Custom pricing
4 plans
Starter
$29/mo
- 2,500 AI messages a month
- 100 phone minutes
- 3 team seats
Pro
$99/mo
- 10,000 AI messages a month
- 400 phone minutes
- 10 team seats
Advanced
$199/mo
- 22,000 AI messages a month
- 900 phone minutes
- 20 team seats
Enterprise
$0.006 / AI message
- $0.12 per phone minute
- 50 concurrent calls
- 100+ team seats
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aircall
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
- Minimum of three licenses on lower plans
- AI voice minutes are capped on Essentials
- Extra phone numbers cost $6 each per month
OctaDezx
- Every feature on every plan
- Covers phone as well as chat
- Checks replies before sending
- Free trial is only 3 days
- Phone minutes are capped per plan
- Lesser-known vendor
Which one should you choose?
Choose Aircall if you want:
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
Watch out: minimum of three licenses on lower plans.
Choose OctaDezx if you want:
- Every feature on every plan
- Covers phone as well as chat
- Checks replies before sending
Watch out: free trial is only 3 days.
Aircall vs OctaDezx FAQ
What is the difference between Aircall and OctaDezx?
Aircall: Cloud phone system with AI voice agents and call coaching. OctaDezx: AI support agent for chat, messaging, email and phone with fact checks. Both are customer support tools.
Is Aircall or OctaDezx cheaper?
OctaDezx has the lower starting price: about $29 a month, against $30 for Aircall.
Do Aircall and OctaDezx have free plans?
Aircall: No, trial available. OctaDezx: No, 3-day trial.
Who makes Aircall?
Aircall is made by Aircall, based in France.
Who makes OctaDezx?
OctaDezx is made by OctaDezx.
Which should I choose, Aircall or OctaDezx?
Choose Aircall if you value ai voice agents included in every plan and phone, sms and whatsapp in one inbox. Choose OctaDezx if you value every feature on every plan and covers phone as well as chat.