kitio.aiAircall vs Baani AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aircall starts at $30/mo and Baani AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Call transcription and insights
- Live in-call guidance
- Shared team inbox
- Call routing and IVR
- 250+ integrations
- Outbound and inbound AI calls
- Live transfer to humans
- Verified caller numbers
- Call analysis
- 10+ languages
- API access
| Feature | Aircall | Baani AI |
|---|---|---|
| Best for | Cloud phone system with AI voice agents and call coaching | Voice AI agents for reminder, sales and support phone calls |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $30/mo | See pricing page |
| Free plan | No, trial available | No, trial available |
| Made by | Aircall | Baani.ai |
| Based in | France | India |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Aircall starts at $30/mo and Baani AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Essentials
$30/mo
- Per license, 3 minimum
- 50 AI Voice Agent minutes per month
- Shared inbox and call recordings
- AI transcripts
Professional
$50/mo
- Per license, 3 minimum
- Unlimited teams
- API developer support
- SSO and SCIM
Enterprise
Contact sales
- Minimum of 25 users
- Custom pricing
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aircall
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
- Minimum of three licenses on lower plans
- AI voice minutes are capped on Essentials
- Extra phone numbers cost $6 each per month
Baani AI
- 100 free test calls
- Low per-call price in rupees
- Agent setup done for you
- Onboarding goes through WhatsApp
- Mainly built for the Indian market
- Concurrency capped at 20 calls by default
Which one should you choose?
Choose Aircall if you want:
- AI voice agents included in every plan
- Phone, SMS and WhatsApp in one inbox
- Wide CRM and help desk integrations
Watch out: minimum of three licenses on lower plans.
Choose Baani AI if you want:
- 100 free test calls
- Low per-call price in rupees
- Agent setup done for you
Watch out: onboarding goes through whatsapp.
Aircall vs Baani AI FAQ
What is the difference between Aircall and Baani AI?
Aircall: Cloud phone system with AI voice agents and call coaching. Baani AI: Voice AI agents for reminder, sales and support phone calls. Both are customer support tools.
Is Aircall or Baani AI cheaper?
Aircall starts at $30/mo and Baani AI starts at See pricing page. Check both pricing pages for current plans.
Do Aircall and Baani AI have free plans?
Aircall: No, trial available. Baani AI: No, trial available.
Who makes Aircall?
Aircall is made by Aircall, based in France.
Who makes Baani AI?
Baani AI is made by Baani.ai, based in India.
Which should I choose, Aircall or Baani AI?
Choose Aircall if you value ai voice agents included in every plan and phone, sms and whatsapp in one inbox. Choose Baani AI if you value 100 free test calls and low per-call price in rupees.