kitio.aiAgentforce vs Reform
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Agentforce starts at $150/mo and Reform starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agentforce Builder
- Prebuilt role agents
- Data Cloud grounding
- Flow and Apex actions
- Testing Center
- Agents built from your SOPs
- System integrations
- Customs document processing
- Custom dashboards
- Learning from patterns
| Feature | Agentforce | Reform |
|---|---|---|
| Best for | Salesforce's platform for AI agents built on CRM data | AI agents for logistics, customs and finance operations |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Free trial |
| Starting price | $150/mo | See pricing page |
| Free plan | No | No, trial available |
| Made by | Salesforce | Reform |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Agentforce starts at $150/mo and Reform starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Flex Credits
$0.005 / credit
- Pay per agent action
- Pre-purchase, pre-commit or PayGo
- Track usage in Digital Wallet
Industries add-ons
$150/mo
- Per user
- Industry-specific AI in the flow of work
- Unmetered employee usage
Agentforce Max Editions
$550/mo
- Per user, starting price
- Agentforce add-on included
- 2.75M Flex Credits per org/year
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Agentforce
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
- Expensive outside large deals
- Best only if you use Salesforce
Reform
- Built for freight and customs workflows
- Uses your own procedures as instructions
- Connects to TMS and ERP systems
- Prices are not published for most plans
- Aimed at operations-heavy businesses
- Setup depends on integrations
Which one should you choose?
Choose Agentforce if you want:
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
Watch out: expensive outside large deals.
Choose Reform if you want:
- Built for freight and customs workflows
- Uses your own procedures as instructions
- Connects to TMS and ERP systems
Watch out: prices are not published for most plans.
Agentforce vs Reform FAQ
What is the difference between Agentforce and Reform?
Agentforce: Salesforce's platform for AI agents built on CRM data. Reform: AI agents for logistics, customs and finance operations. Both are agents & automation tools.
Is Agentforce or Reform cheaper?
Agentforce starts at $150/mo and Reform starts at See pricing page. Check both pricing pages for current plans.
Do Agentforce and Reform have free plans?
Agentforce: No. Reform: No, trial available.
Who makes Agentforce?
Agentforce is made by Salesforce, based in United States.
Who makes Reform?
Reform is made by Reform.
Which should I choose, Agentforce or Reform?
Choose Agentforce if you value works directly on salesforce data and many prebuilt agents. Choose Reform if you value built for freight and customs workflows and uses your own procedures as instructions.