kitio.aiAgentforce vs Rasa
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Agentforce starts at $150/mo and Rasa starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agentforce Builder
- Prebuilt role agents
- Data Cloud grounding
- Flow and Apex actions
- Testing Center
- CALM dialogue engine
- Business logic flows
- No-code studio
- On-premise deployment
- Testing tools
| Feature | Agentforce | Rasa |
|---|---|---|
| Best for | Salesforce's platform for AI agents built on CRM data | Conversational AI platform for building controllable chat and voice agents |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Freemium |
| Starting price | $150/mo | See pricing page |
| Free plan | No | Yes |
| Made by | Salesforce | Rasa |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Agentforce starts at $150/mo and Rasa starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Flex Credits
$0.005 / credit
- Pay per agent action
- Pre-purchase, pre-commit or PayGo
- Track usage in Digital Wallet
Industries add-ons
$150/mo
- Per user
- Industry-specific AI in the flow of work
- Unmetered employee usage
Agentforce Max Editions
$550/mo
- Per user, starting price
- Agentforce add-on included
- 2.75M Flex Credits per org/year
2 plans
Developer
Free
- One bot per company
- Up to 1,000 external conversations/mo
- Community forum support
Enterprise
Contact sales
- Full Rasa Platform access
- Premium support
- Enterprise security features
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Agentforce
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
- Expensive outside large deals
- Best only if you use Salesforce
Rasa
- Predictable, testable assistants
- Self-hosting for data control
- Long open-source history
- Needs developers to set up
- Enterprise pricing via sales
Which one should you choose?
Choose Agentforce if you want:
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
Watch out: expensive outside large deals.
Choose Rasa if you want:
- Predictable, testable assistants
- Self-hosting for data control
- Long open-source history
Watch out: needs developers to set up.
Agentforce vs Rasa FAQ
What is the difference between Agentforce and Rasa?
Agentforce: Salesforce's platform for AI agents built on CRM data. Rasa: Conversational AI platform for building controllable chat and voice agents. Both are agents & automation tools.
Is Agentforce or Rasa cheaper?
Agentforce starts at $150/mo and Rasa starts at See pricing page. Check both pricing pages for current plans.
Do Agentforce and Rasa have free plans?
Agentforce: No. Rasa: Yes.
Who makes Agentforce?
Agentforce is made by Salesforce, based in United States.
Who makes Rasa?
Rasa is made by Rasa.
Which should I choose, Agentforce or Rasa?
Choose Agentforce if you value works directly on salesforce data and many prebuilt agents. Choose Rasa if you value predictable, testable assistants and self-hosting for data control.