kitio.aiAgentforce vs Pega
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Agentforce starts at $150/mo and Pega starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agentforce Builder
- Prebuilt role agents
- Data Cloud grounding
- Flow and Apex actions
- Testing Center
- Low-code App Studio
- GenAI Blueprint
- AI agents in workflows
- Customer Decision Hub
- Robotic automation
| Feature | Agentforce | Pega |
|---|---|---|
| Best for | Salesforce's platform for AI agents built on CRM data | Enterprise workflow and decisioning platform with agentic AI |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Paid |
| Starting price | $150/mo | See pricing page |
| Free plan | No | No |
| Made by | Salesforce | Pegasystems |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Agentforce starts at $150/mo and Pega starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Flex Credits
$0.005 / credit
- Pay per agent action
- Pre-purchase, pre-commit or PayGo
- Track usage in Digital Wallet
Industries add-ons
$150/mo
- Per user
- Industry-specific AI in the flow of work
- Unmetered employee usage
Agentforce Max Editions
$550/mo
- Per user, starting price
- Agentforce add-on included
- 2.75M Flex Credits per org/year
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Agentforce
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
- Expensive outside large deals
- Best only if you use Salesforce
Pega
- Handles very large process volumes
- Strong decisioning engine
- Blueprint speeds up design
- Costly and complex to license
- Long implementation projects
Which one should you choose?
Choose Agentforce if you want:
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
Watch out: expensive outside large deals.
Choose Pega if you want:
- Handles very large process volumes
- Strong decisioning engine
- Blueprint speeds up design
Watch out: costly and complex to license.
Agentforce vs Pega FAQ
What is the difference between Agentforce and Pega?
Agentforce: Salesforce's platform for AI agents built on CRM data. Pega: Enterprise workflow and decisioning platform with agentic AI. Both are agents & automation tools.
Is Agentforce or Pega cheaper?
Agentforce starts at $150/mo and Pega starts at See pricing page. Check both pricing pages for current plans.
Do Agentforce and Pega have free plans?
Agentforce: No. Pega: No.
Who makes Agentforce?
Agentforce is made by Salesforce, based in United States.
Who makes Pega?
Pega is made by Pegasystems, based in United States.
Which should I choose, Agentforce or Pega?
Choose Agentforce if you value works directly on salesforce data and many prebuilt agents. Choose Pega if you value handles very large process volumes and strong decisioning engine.