11Sight vs Twig
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. 11Sight starts at See pricing page and Twig starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 24/7 service booking agent
- Front desk agent
- Sales agent
- Outbound calling agent
- Live call transfers
- ROI calculator
- 24/7 call, text and chat answering
- Appointment booking
- Missed-call recovery
- Human handoff
- Multi-location routing
| Feature | 11Sight | Twig |
|---|---|---|
| Best for | AI voice agents that book service appointments for car dealerships | AI receptionist that answers calls, texts and chats around the clock |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $49/mo |
| Free plan | No, 14-day trial | No, 15-day trial |
| Made by | 11Sight | Twig |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
11Sight starts at See pricing page and Twig starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$49/mo
- For small businesses
- Booking and missed-call recovery
- Human handoff
Growth
$499/mo
- Front-desk workflow automation
- Multi-language support
- Recall and reactivation campaigns
Scale
$1499/mo
- High-volume and multi-location teams
- Multi-location routing
- Insurance Q&A
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
11Sight
- Built specifically for dealerships
- Books appointments after hours
- Live phone demo available
- Only for the automotive industry
- Agent pricing not published
- Some calls still need staff
Twig
- 15-day free trial with voice included
- Books directly onto your calendar
- Entry plan under $50 a month
- Overage fees for extra chats and voice
- Top tiers cost $499 or more a month
- Revenue calculator gives estimates only
Which one should you choose?
Choose 11Sight if you want:
- Built specifically for dealerships
- Books appointments after hours
- Live phone demo available
Watch out: only for the automotive industry.
Choose Twig if you want:
- 15-day free trial with voice included
- Books directly onto your calendar
- Entry plan under $50 a month
Watch out: overage fees for extra chats and voice.
11Sight vs Twig FAQ
What is the difference between 11Sight and Twig?
11Sight: AI voice agents that book service appointments for car dealerships. Twig: AI receptionist that answers calls, texts and chats around the clock. Both are customer support tools.
Is 11Sight or Twig cheaper?
11Sight starts at See pricing page and Twig starts at $49/mo. Check both pricing pages for current plans.
Do 11Sight and Twig have free plans?
11Sight: No, 14-day trial. Twig: No, 15-day trial.
Who makes 11Sight?
11Sight is made by 11Sight, based in United States.
Who makes Twig?
Twig is made by Twig.
Which should I choose, 11Sight or Twig?
Choose 11Sight if you value built specifically for dealerships and books appointments after hours. Choose Twig if you value 15-day free trial with voice included and books directly onto your calendar.