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AI toolsCustomer supportTwig

Added Oct 29, 2026

Twig

Free trial · $49/mo
TwigCustomer support views clicks to the websiteNo ratings
Use tool

AI receptionist that answers calls, texts and chats around the clock

24/7 call, text and chat answeringAppointment bookingMissed-call recoveryHuman handoffMulti-location routingFree trial · $49/mo
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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twig.so
TwigAI receptionist that answers calls, texts and chats around the clockVisit twig.so

What is Twig?

Twig provides an AI front desk called Sera that picks up phone calls, texts and chats, answers customer questions and books appointments on your calendar. It is aimed at small businesses such as dental practices, insurance agencies and mortgage teams.

Sera handles booking, missed-call recovery and handoff to a human, and higher tiers add multi-location routing, multi-language support, recall and reactivation campaigns and insurance Q&A. A calculator on the page estimates revenue recovered from missed calls using your own numbers.

Every plan starts with a 15-day free trial including voice and needs no credit card. Chat and voice usage beyond the plan is charged as overage, at $100 per 1,000 chats and $1 per minute of voice.

Features

  • 24/7 call, text and chat answering
  • Appointment booking
  • Missed-call recovery
  • Human handoff
  • Multi-location routing

Tags

AI ReceptionistVoice AgentAppointment Booking

Releases

+ Submit new release
  1. ListedOct 29, 2026

    Twig was added to the directory.

Organization

Twig

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Free trial
Paid options from
$49/mo
Billing frequency
Monthly
Free trial duration
15 days

Twig plans

  • Starter

    $49/mo

    • For small businesses
    • Booking and missed-call recovery
    • Human handoff
  • Growth

    $499/mo

    • Front-desk workflow automation
    • Multi-language support
    • Recall and reactivation campaigns
  • Scale

    $1499/mo

    • High-volume and multi-location teams
    • Multi-location routing
    • Insurance Q&A

Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Twig site.Official pricing

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Top Twig alternatives

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WakemanNew

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Automaticall

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AI phone assistant that answers calls 24/7 and books appointments

Free trial · $9.99/mo
Chat Thing

Customer support

AI chat and voice agents trained on your website and docs

Freemium · $14/mo

Compare Twig

  • Twig vs Wakeman
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  • Twig vs Chat Thing

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Pros and cons

Pros

  • 15-day free trial with voice included
  • Books directly onto your calendar
  • Entry plan under $50 a month

Cons

  • Overage fees for extra chats and voice
  • Top tiers cost $499 or more a month
  • Revenue calculator gives estimates only

Prompts & results

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Reviews

Q&A

What is Twig?

Twig provides an AI front desk called Sera that picks up phone calls, texts and chats, answers customer questions and books appointments on your calendar. It is aimed at small businesses such as dental practices, insurance agencies and mortgage teams.

Is there a free trial for Twig?

Yes. Every plan begins with a 15-day free trial that includes voice, and no credit card is required.

What happens if I exceed my plan?

The pricing page lists overage of $100 per 1,000 chats and $1 per minute of voice.

How much does Twig cost?

Twig is free trial, with paid plans from $49/mo. There is a 15-day free trial.

Is there a free version of Twig?

No, but you can try it free for 15 days before paying.

What are the main features of Twig?

24/7 call, text and chat answering, Appointment booking, Missed-call recovery, Human handoff, Multi-location routing.

Who makes Twig?

Twig is made by Twig.

What are the best alternatives to Twig?

Popular alternatives include Wakeman, Frontdesk, Automaticall.

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