kitio.aiAdded Nov 5, 2026
Vital Software
PaidAI patient guidance for emergency rooms, inpatient and urgent care
What is Vital Software?
Vital is patient experience software for hospitals that runs on top of the EHR and guides patients and families through a visit. Its AI predicts emergency room wait times, explains test results in plain language, assigns education and simplifies discharge instructions.
Products cover emergency, inpatient and urgent care, plus Vital Access, a care finder, care team tools and Vital Guard. The platform pulls live data from EHRs such as Epic, Cerner and MEDITECH over FHIR and HL7, so patients see updates on their own phone during the visit.
Hospitals use it to reduce patients leaving the ER before being seen, improve follow-up visits and lower readmissions. The company lists HIPAA compliance, HITRUST CSF certification and SOC 2, and sales start with a demo.
Features
- ER wait time prediction
- Plain-language test results
- Discharge simplification
- Patient education assignment
- EHR integration via FHIR and HL7
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Organization
Vital Software
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Works on top of major EHRs
- Covers ER, inpatient and urgent care
- HITRUST and SOC 2 certified
Cons
- Only sold to hospitals and health systems
- No public pricing
- Requires EHR integration work
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Q&A
What is Vital Software?
Vital is patient experience software for hospitals that runs on top of the EHR and guides patients and families through a visit. Its AI predicts emergency room wait times, explains test results in plain language, assigns education and simplifies discharge instructions.
Which EHR systems does Vital integrate with?
Vital lists Epic, Cerner and MEDITECH, along with the FHIR and HL7 standards.
Which care settings does Vital cover?
It has products for emergency departments, inpatient stays and urgent care, along with access and care-finder tools.
How much does Vital Software cost?
Vital Software is paid.
Is there a free version of Vital Software?
No. Vital Software is a paid tool.
What are the main features of Vital Software?
ER wait time prediction, Plain-language test results, Discharge simplification, Patient education assignment, EHR integration via FHIR and HL7.
Who makes Vital Software?
Vital Software is made by Vital Software.
What are the best alternatives to Vital Software?
Popular alternatives include Microsoft Dragon Copilot, OpenEvidence, Heidi Health.