kitio.aiAdded Oct 28, 2026
Unless
PaidAI customer agent for regulated European businesses
What is Unless?
Unless is an AI customer agent for European companies in regulated industries, covering acquisition, retention, expansion and support in one agent with a shared memory. It is built around GDPR, DORA and the EU AI Act, with an audit trail behind every action.
The customer agent offers AI assistance, search and guided procedures on your websites and in your product, and it auto-generates a help center from the same Living Knowledge base. Inside your existing helpdesk, a team assistant drafts replies and surfaces customer context, and agents' corrections feed back into the knowledge.
Billing is per outcome. The Flex plan has a small monthly minimum and modules à la carte, while the Fixed plan bundles everything with an SLA and account manager on a 12-month term after a free four-week pilot. The site is available in English, Dutch and French.
Features
- AI customer agent
- Auto-generated help center
- Helpdesk team assistant
- Audit trail
- GDPR and EU AI Act focus
- Outcome-based pricing
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Releases
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Organization
Unless
🇳🇱 Netherlands
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
Unless plans
Flex
€0.99 / outcome
- 100-outcome monthly minimum
- 10 seats, 5 audiences
- Starts with €50 credit
Fixed
€1,999/mo
- 5,000 outcomes a month
- Unlimited seats and connectors
- SLA and account manager
- 12-month minimum
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Unless site.Official pricing
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Pros and cons
Pros
- Designed for EU compliance needs
- Pay per outcome, not per seat
- Free four-week pilot on Fixed
Cons
- Prices in euros
- Fixed plan needs a 12-month commitment
- Many features are paid modules on Flex
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Q&A
What is Unless?
Unless is an AI customer agent for European companies in regulated industries, covering acquisition, retention, expansion and support in one agent with a shared memory. It is built around GDPR, DORA and the EU AI Act, with an audit trail behind every action.
What is the difference between Unless Flex and Fixed?
Flex charges €0.99 per outcome with a 100-outcome monthly minimum and optional modules, while Fixed is €1,999 a month for 5,000 outcomes with all modules, an SLA and a 12-month term.
How much does Unless cost?
Unless is paid.
Is there a free version of Unless?
No. Unless is a paid tool.
What are the main features of Unless?
AI customer agent, Auto-generated help center, Helpdesk team assistant, Audit trail, GDPR and EU AI Act focus, Outcome-based pricing.
Who makes Unless?
Unless is made by Unless.
What are the best alternatives to Unless?
Popular alternatives include Kommunicate, MetaDialog, Askli.