Insight Health

Insight Health reads incoming faxes, referrals and prior authorization requests with AI and writes structured data into the EHR. It also offers phone and intake agents and Aura, an AI scribe for clinicians.

Agents cover front-desk calls, phone triage, fax processing, referrals, intake, follow-up and prior authorization, with specialty setups for oncology, gastroenterology, pain and spine, neurosurgery, orthopedics and primary care. A patient-facing assistant called Lumi supports virtual care.

The Aura scribe has a free plan with templates and a standard BAA, while paid plans add auto-templates and ICD-10 and CPT coding. Agent work is priced on outcomes, and the company says it is HIPAA compliant.