Added Nov 5, 2026
Infermedica
PaidClinical AI triage that routes patients to the right level of care
What is Infermedica?
Infermedica provides an AI symptom checker and triage engine that health systems, insurers and nurse call centres build into their apps and phone lines. Patients describe symptoms and are told how urgent their case is, which conditions are likely and where to seek care.
Patients can share symptoms by chat, voice or form inside a provider's app, portal or contact-centre flow. The engine weighs symptoms, risk factors and conditions and recommends a care setting, while pre-visit intake gathers structured information so clinicians spend less time on admin.
The triage engine is certified as a Class IIb medical device under EU MDR and registered with the UK MHRA, and the company holds ISO 13485 and ISO 27001 certifications. It is used by health organisations in more than 30 countries, including Healthdirect Australia.
Features
- AI symptom checker
- Digital front door triage
- Nurse call centre decision support
- Pre-visit patient intake
- Chat, voice and form input
Tags
Releases
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Infermedica was added to the directory.
Organization
Infermedica
🇵🇱 Poland
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
Infermedica plans
Enterprise
Contact sales
- For health systems and insurers
- Demo on request
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the Infermedica site.Official pricing
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Pros and cons
Pros
- Certified as a medical device in the EU
- Peer-reviewed clinical results
- Same engine across app, web and phone
Cons
- Sold only to healthcare organisations
- No public pricing
- Integration work needed before launch
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Q&A
What is Infermedica?
Infermedica provides an AI symptom checker and triage engine that health systems, insurers and nurse call centres build into their apps and phone lines. Patients describe symptoms and are told how urgent their case is, which conditions are likely and where to seek care.
Is Infermedica certified as a medical device?
Yes. Its triage engine is a Class IIb medical device under EU MDR and is registered with the UK MHRA.
Can patients use Infermedica by voice?
Yes. Patients can describe symptoms by chat, voice or form depending on how the provider integrates it.
How much does Infermedica cost?
Infermedica is paid.
Is there a free version of Infermedica?
No. Infermedica is a paid tool.
What are the main features of Infermedica?
AI symptom checker, Digital front door triage, Nurse call centre decision support, Pre-visit patient intake, Chat, voice and form input.
Who makes Infermedica?
Infermedica is made by Infermedica.
What are the best alternatives to Infermedica?
Popular alternatives include Ada Health, XUND, Microsoft Dragon Copilot.