kitio.aiisLucid vs Craftman
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. isLucid starts at See pricing page and Craftman starts at $29/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Inbound and outbound voice agents
- Email triage and replies
- Call analysis
- Live call transfer
- On-premises option
- 50+ languages
- Unified chat and email inbox
- AI drafted replies
- Human approval before sending
- Response analytics
- Website chat widget
| Feature | isLucid | Craftman |
|---|---|---|
| Best for | AI voice, email and insight agents for call centers and support teams | Shared support inbox for startups with AI-drafted replies |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $29/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | isLucid | Craftman |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
isLucid starts at See pricing page and Craftman starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
€1,625/mo
- 3,300-minute usage pool
- 2 concurrent calls
- EU hosting
- 2 seats
Premium
€2,925/mo
- 35,000 usage pool
- Bring your own number (SIP)
- WhatsApp calling
- 5 seats
Scale
€4,945/mo
- 90,000 usage pool
- Fully local models
- Managed optimisation
- Unlimited seats
Enterprise
Contact sales
- Custom capacity
- SLA with credits
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
isLucid
- 14-day free trial on every plan
- Supports a wide range of languages
- On-premises option for data control
- Plans start at €1,625 per month
- Extra minutes billed on top of the pool
- Pricing excludes VAT
Craftman
- Human approves each AI draft
- Chat and email in one inbox
- Flat price with no per-seat bloat
- Pricing page was not available to verify
- Built for small teams, not large support orgs
Which one should you choose?
Choose isLucid if you want:
- 14-day free trial on every plan
- Supports a wide range of languages
- On-premises option for data control
Watch out: plans start at €1,625 per month.
Choose Craftman if you want:
- Human approves each AI draft
- Chat and email in one inbox
- Flat price with no per-seat bloat
Watch out: pricing page was not available to verify.
isLucid vs Craftman FAQ
What is the difference between isLucid and Craftman?
isLucid: AI voice, email and insight agents for call centers and support teams. Craftman: Shared support inbox for startups with AI-drafted replies. Both are customer support tools.
Is isLucid or Craftman cheaper?
isLucid starts at See pricing page and Craftman starts at $29/mo. Check both pricing pages for current plans.
Do isLucid and Craftman have free plans?
isLucid: No, 14-day trial. Craftman: Yes.
Who makes isLucid?
isLucid is made by isLucid.
Who makes Craftman?
Craftman is made by Craftman.
Which should I choose, isLucid or Craftman?
Choose isLucid if you value 14-day free trial on every plan and supports a wide range of languages. Choose Craftman if you value human approves each ai draft and chat and email in one inbox.