kitio.aiAdded Oct 28, 2026
BIK
From $350/moAI CRM for e-commerce brands that joins marketing and support
What is BIK?
BIK is a CRM and marketing automation platform for online stores, with more than 100 prebuilt AI agents covering acquisition, retention and customer support. Brands can also define their own agents by setting a goal, success criteria and instructions.
Modules include a helpdesk with AI summaries, replies and real-time ticket translation, Instagram intent classification, Shopify-linked product recommendations, a customer data platform, gamification, order management and analytics. Manifest AI, a shopping assistant, sits alongside the main suite.
BIK is described as an open API platform, so you can connect other apps with webhooks and REST blocks. Plans are sized by contacts, helpdesk seats and a monthly pool of AI credits.
Features
- 100+ prebuilt commerce agents
- Custom agent builder
- AI helpdesk with translation
- Shopify product recommendations
- Customer data platform
- Webhooks and REST API
Tags
Releases
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BIK was added to the directory.
Organization
BIK
🇮🇳 India
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- $350/mo
- Billing frequency
- Monthly
BIK plans
Growth
$350/mo
- Up to 10,000 contacts
- 10 helpdesk users
- 2,000 AI credits
- 20 automations
Scale
$499/mo
- 25 helpdesk users
- 5,000 AI credits
- 50 automations
Enterprise
Contact sales
- Contacts sized to your needs
- Unlimited automations
- Dedicated CSM
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the BIK site.Official pricing
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Pros and cons
Pros
- Marketing and support in one inbox
- Large library of ready-made agents
- Open API for other tools
Cons
- No free plan; entry tier is $350 a month
- Built mainly for e-commerce brands
- AI usage is capped by monthly credits
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Q&A
What is BIK?
BIK is a CRM and marketing automation platform for online stores, with more than 100 prebuilt AI agents covering acquisition, retention and customer support. Brands can also define their own agents by setting a goal, success criteria and instructions.
Does BIK work with Shopify?
Yes. Its AI product recommendations use your Shopify catalog, and other systems can be linked through webhooks and REST API blocks.
How much does BIK cost?
BIK is paid, with paid plans from $350/mo.
Is there a free version of BIK?
No. BIK is a paid tool.
What are the main features of BIK?
100+ prebuilt commerce agents, Custom agent builder, AI helpdesk with translation, Shopify product recommendations, Customer data platform, Webhooks and REST API.
Who makes BIK?
BIK is made by BIK.
What are the best alternatives to BIK?
Popular alternatives include OptiMonk, Enhencer, Session AI.