kitio.aiUserdesk vs Ghostly
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Ghostly has the lower starting price: about $10 a month, against $16 for Userdesk.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Train on site, Notion and PDFs
- Lead capture
- 52+ languages
- Slack app and API
- Website widget
- Conversation insights
- Train on files and URLs
- Bring your own API key
- Custom system prompt
- Themed embed widget
- GPT-4o support
| Feature | Userdesk | Ghostly |
|---|---|---|
| Best for | No-code chatbot builder trained on your site and documents | Website chatbot builder that runs on your own OpenAI API key |
| Category | Agents & automation | Agents & automation |
| Pricing model | Freemium | Freemium |
| Starting price | $16/mo | $10/mo |
| Free plan | Yes | Yes |
| Made by | Userdesk | Ghostly |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Ghostly has the lower starting price: about $10 a month, against $16 for Userdesk.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 30 AI messages per month
- 50,000 training words
- Slack integration
Hobby
$16/mo
- 1 chatbot
- 2,000 AI messages per month
- API access
Growth
$41/mo
- 2 chatbots
- 4,000 AI messages per month
- GPT-4 and daily auto-sync
Pro
$83/mo
- 5 chatbots
- 15,000 AI messages per month
- 2M training words
Enterprise
$416/mo
- 50 chatbots
- 100,000 AI messages per month
- 50M training words
3 plans
Free
Free
- 1 chatbot
- 30,000 characters of training data
- Own API key required
Basic
$10/mo, discounted from $15
- 2 chatbots
- 15M characters
- 10 website links
- No Ghostly branding
Pro
$30/mo, discounted from $50
- 5 chatbots
- 50M characters
- 50 website links
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Userdesk
- Free plan to build a first bot
- Trains on many content sources
- Works in over 50 languages
- Free plan has only 30 AI messages a month
- Cheaper plans list GPT-3.5 only
- Branding removal costs $39 extra
Ghostly
- No per-message markup
- Free plan for a single bot
- Quick setup with file uploads
- You pay OpenAI separately for usage
- Only OpenAI models are listed
- Free plan has a small training limit
Which one should you choose?
Choose Userdesk if you want:
- Free plan to build a first bot
- Trains on many content sources
- Works in over 50 languages
Watch out: free plan has only 30 ai messages a month.
Choose Ghostly if you want:
- No per-message markup
- Free plan for a single bot
- Quick setup with file uploads
Watch out: you pay openai separately for usage.
Userdesk vs Ghostly FAQ
What is the difference between Userdesk and Ghostly?
Userdesk: No-code chatbot builder trained on your site and documents. Ghostly: Website chatbot builder that runs on your own OpenAI API key. Both are agents & automation tools.
Is Userdesk or Ghostly cheaper?
Ghostly has the lower starting price: about $10 a month, against $16 for Userdesk.
Do Userdesk and Ghostly have free plans?
Userdesk: Yes. Ghostly: Yes.
Who makes Userdesk?
Userdesk is made by Userdesk.
Who makes Ghostly?
Ghostly is made by Ghostly.
Which should I choose, Userdesk or Ghostly?
Choose Userdesk if you value free plan to build a first bot and trains on many content sources. Choose Ghostly if you value no per-message markup and free plan for a single bot.