kitio.aiQualified vs Narrow
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Qualified starts at See pricing page and Narrow starts at $1500/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Piper AI SDR
- Website chat and voice
- Account identification
- Meeting booking
- Salesforce native
- Inbound lead responses
- Outbound prospecting
- Multi-touch follow-up sequences
- Product knowledge from your docs
- Dedicated sending inboxes
- Human handoff flags
| Feature | Qualified | Narrow |
|---|---|---|
| Best for | Piper, an AI SDR agent that converts website visitors | AI sales agent that answers inbound leads and runs outbound prospecting |
| Category | Sales | Sales |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | $1500/mo |
| Free plan | No | No |
| Made by | Salesforce | Narrow |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Qualified starts at See pricing page and Narrow starts at $1500/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Premier
Contact sales
- 1 SDR agent profile
- 250K monthly web sessions
- 2.5K active email contacts
Enterprise
Contact sales
- Agent handoff, MCP and API access
- 2M monthly web sessions
- 10K active email contacts
Ultimate
Contact sales
- Multiple agent profiles
- 5M monthly web sessions
- 24K active email contacts
- Dedicated IP address
3 plans
Starter
$1500/mo
- 2 AI sales agents
- 2 dedicated inboxes
- 2,000 emails per month
- Setup fee from $1,000
Growth
$3000/mo
- 5 AI sales agents
- 5 dedicated inboxes
- 5,000 emails per month
- Agentic responding
Scale
$5000/mo
- 10 AI sales agents
- 10 dedicated inboxes
- 10,000 emails per month
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Qualified
- Mature inbound AI agent
- Deep Salesforce integration
- Works around the clock
- Inbound only
- Best for Salesforce customers
Narrow
- Covers inbound and outbound in one agent
- Quick setup from existing documents
- Monthly contracts on Starter and Growth
- Expensive for small teams
- One-time setup fee on top of the plan
- Email-focused, with no calling mentioned
Which one should you choose?
Choose Qualified if you want:
- Mature inbound AI agent
- Deep Salesforce integration
- Works around the clock
Watch out: inbound only.
Choose Narrow if you want:
- Covers inbound and outbound in one agent
- Quick setup from existing documents
- Monthly contracts on Starter and Growth
Watch out: expensive for small teams.
Qualified vs Narrow FAQ
What is the difference between Qualified and Narrow?
Qualified: Piper, an AI SDR agent that converts website visitors. Narrow: AI sales agent that answers inbound leads and runs outbound prospecting. Both are sales tools.
Is Qualified or Narrow cheaper?
Qualified starts at See pricing page and Narrow starts at $1500/mo. Check both pricing pages for current plans.
Do Qualified and Narrow have free plans?
Qualified: No. Narrow: No.
Who makes Qualified?
Qualified is made by Salesforce, based in United States.
Who makes Narrow?
Narrow is made by Narrow.
Which should I choose, Qualified or Narrow?
Choose Qualified if you value mature inbound ai agent and deep salesforce integration. Choose Narrow if you value covers inbound and outbound in one agent and quick setup from existing documents.