kitio.aiNew Relic vs Herald
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. New Relic starts at See pricing page and Herald starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- SRE agent
- AI-assisted session replay
- AI and agentic monitoring
- Cloud cost visibility
- OpenTelemetry support
- Logs, metrics and traces
- Predictive issue detection
- Root cause analysis
- Suggested resolutions
- CLI agent
- Slack and Teams collaboration
- Bring your own model
| Feature | New Relic | Herald |
|---|---|---|
| Best for | Observability platform with an SRE agent and AI monitoring | AI SRE that finds production issues and their root cause early |
| Category | Coding | Coding |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | Yes |
| Made by | New Relic | Herald |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
New Relic starts at See pricing page and Herald starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- 100 GB data ingest per month
- Unlimited basic users
- One free full platform user
Standard
$0.40 / GB beyond 100 GB
- Pay-as-you-go data ingest
- Core users $49 each
- Full users priced per user
Enterprise
Contact sales
- Custom pricing
- Pro tier options
4 plans
Hobby
Free
- Herald CLI agent
- Local integrations
- Limited agent requests
Individual
$20/mo billed yearly
- Root cause analysis
- Predictive detection
- Suggested resolutions
Teams
$40/user/mo billed yearly
- Per user
- Cloud agent and integrations
- Slack and Teams collaboration
Enterprise
Contact sales
- Custom deployment
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
New Relic
- 100 GB of free data ingest each month
- Monitors AI models and agents too
- Open OpenTelemetry support
- Free basic users
- Pricing mixes data and per-user fees
- Full platform seats are costly
- Can be complex to estimate
Herald
- Free CLI tier without a card
- Catches issues before alerts fire
- Bring your own model or cloud
- Cloud agent needs the Teams plan
- Per-user pricing for teams
- Recently rebranded from RunLLM
Which one should you choose?
Choose New Relic if you want:
- 100 GB of free data ingest each month
- Monitors AI models and agents too
- Open OpenTelemetry support
Watch out: pricing mixes data and per-user fees.
Choose Herald if you want:
- Free CLI tier without a card
- Catches issues before alerts fire
- Bring your own model or cloud
Watch out: cloud agent needs the teams plan.
New Relic vs Herald FAQ
What is the difference between New Relic and Herald?
New Relic: Observability platform with an SRE agent and AI monitoring. Herald: AI SRE that finds production issues and their root cause early. Both are coding tools.
Is New Relic or Herald cheaper?
New Relic starts at See pricing page and Herald starts at See pricing page. Check both pricing pages for current plans.
Do New Relic and Herald have free plans?
New Relic: Yes. Herald: Yes.
Who makes New Relic?
New Relic is made by New Relic, based in United States.
Who makes Herald?
Herald is made by Herald.
Which should I choose, New Relic or Herald?
Choose New Relic if you value 100 gb of free data ingest each month and monitors ai models and agents too. Choose Herald if you value free cli tier without a card and catches issues before alerts fire.