kitio.aiMedallia vs Wisegrid
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Medallia starts at See pricing page and Wisegrid starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Multi-channel feedback capture
- AI text and sentiment analysis
- Role-based reporting
- Employee experience programs
- Integrations
- AI cell formulas
- Auto-built dashboards
- Status reports from rows
- Gantt and automations
- Free data migration
| Feature | Medallia | Wisegrid |
|---|---|---|
| Best for | Experience management platform with AI analysis of customer feedback | Work-tracking spreadsheet with AI formulas and live dashboards |
| Category | Data & analytics | Data & analytics |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $19/mo |
| Free plan | No | No, 7-day trial |
| Made by | Medallia | Wisegrid |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Medallia starts at See pricing page and Wisegrid starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Wisegrid
$19/mo
- Per editor
- Every feature included
- Free viewers
- $5 AI credit per month
Viewer seat
Free
- View-only access
- No charge
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Medallia
- Gathers feedback from many channels
- AI summarizes large comment volumes
- Mature enterprise platform
- No public pricing
- Long setup for big programs
- Too heavy for small businesses
Wisegrid
- One plan with every feature
- Viewers never cost extra
- AI spend capped at a hard limit
- No free plan after the trial
- AI credit allowance is small
- Newer tool with a small ecosystem
Which one should you choose?
Choose Medallia if you want:
- Gathers feedback from many channels
- AI summarizes large comment volumes
- Mature enterprise platform
Watch out: no public pricing.
Choose Wisegrid if you want:
- One plan with every feature
- Viewers never cost extra
- AI spend capped at a hard limit
Watch out: no free plan after the trial.
Medallia vs Wisegrid FAQ
What is the difference between Medallia and Wisegrid?
Medallia: Experience management platform with AI analysis of customer feedback. Wisegrid: Work-tracking spreadsheet with AI formulas and live dashboards. Both are data & analytics tools.
Is Medallia or Wisegrid cheaper?
Medallia starts at See pricing page and Wisegrid starts at $19/mo. Check both pricing pages for current plans.
Do Medallia and Wisegrid have free plans?
Medallia: No. Wisegrid: No, 7-day trial.
Who makes Medallia?
Medallia is made by Medallia, based in United States.
Who makes Wisegrid?
Wisegrid is made by Wisegrid.
Which should I choose, Medallia or Wisegrid?
Choose Medallia if you value gathers feedback from many channels and ai summarizes large comment volumes. Choose Wisegrid if you value one plan with every feature and viewers never cost extra.