kitio.aiMedallia vs TextQL
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Medallia starts at See pricing page and TextQL starts at $250/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Multi-channel feedback capture
- AI text and sentiment analysis
- Role-based reporting
- Employee experience programs
- Integrations
- Ana AI analyst
- Ontology builder
- Unlimited data connectors
- Slack and Teams access
- dbt and Tableau integration
- SOC 2 Type II
| Feature | Medallia | TextQL |
|---|---|---|
| Best for | Experience management platform with AI analysis of customer feedback | AI data analyst that reasons over your warehouse through an ontology |
| Category | Data & analytics | Data & analytics |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | $250/mo |
| Free plan | No | No |
| Made by | Medallia | TextQL |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Medallia starts at See pricing page and TextQL starts at $250/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Team
$250/mo
- Plus compute usage
- ~83,000 ACUs included
- Unlimited seats and connectors
- Ontology builder
Enterprise
Custom
- Dedicated instances
- HIPAA with BAA, SOX
- Industry ontology modules
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Medallia
- Gathers feedback from many channels
- AI summarizes large comment volumes
- Mature enterprise platform
- No public pricing
- Long setup for big programs
- Too heavy for small businesses
TextQL
- Unlimited seats on Team
- Business logic captured in an ontology
- Works with existing BI tools
- Compute billed on top of base fee
- HIPAA only on Enterprise
- Setup needs data team input
Which one should you choose?
Choose Medallia if you want:
- Gathers feedback from many channels
- AI summarizes large comment volumes
- Mature enterprise platform
Watch out: no public pricing.
Choose TextQL if you want:
- Unlimited seats on Team
- Business logic captured in an ontology
- Works with existing BI tools
Watch out: compute billed on top of base fee.
Medallia vs TextQL FAQ
What is the difference between Medallia and TextQL?
Medallia: Experience management platform with AI analysis of customer feedback. TextQL: AI data analyst that reasons over your warehouse through an ontology. Both are data & analytics tools.
Is Medallia or TextQL cheaper?
Medallia starts at See pricing page and TextQL starts at $250/mo. Check both pricing pages for current plans.
Do Medallia and TextQL have free plans?
Medallia: No. TextQL: No.
Who makes Medallia?
Medallia is made by Medallia, based in United States.
Who makes TextQL?
TextQL is made by TextQL, based in United States.
Which should I choose, Medallia or TextQL?
Choose Medallia if you value gathers feedback from many channels and ai summarizes large comment volumes. Choose TextQL if you value unlimited seats on team and business logic captured in an ontology.