kitio.aiMedallia vs EzInsights AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Medallia starts at See pricing page and EzInsights AI starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Multi-channel feedback capture
- AI text and sentiment analysis
- Role-based reporting
- Employee experience programs
- Integrations
- Text-to-SQL insights
- SDLC agents
- EzCoworker assistants
- Auto BI
- Knowledge agent
- On-prem deployment
| Feature | Medallia | EzInsights AI |
|---|---|---|
| Best for | Experience management platform with AI analysis of customer feedback | Enterprise AI for text-to-SQL, engineering and business teams |
| Category | Data & analytics | Data & analytics |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $19/mo |
| Free plan | No | Yes |
| Made by | Medallia | EzInsights AI |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Medallia starts at See pricing page and EzInsights AI starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- Cloud hosted
- For getting started
Starter
$19/mo
- Plug and play
- Billed monthly, cancel anytime
Professional
$99/mo
- Org-wide use
- Customized solution
Enterprise
Custom
- Hosted or on-prem
- Built for enterprise scale
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Medallia
- Gathers feedback from many channels
- AI summarizes large comment volumes
- Mature enterprise platform
- No public pricing
- Long setup for big programs
- Too heavy for small businesses
EzInsights AI
- Free tier to try it
- Covers data and engineering use cases
- Can be deployed on-premise
- Broad scope can be hard to evaluate
- Performance numbers are self-reported
- Enterprise pricing is by quote
Which one should you choose?
Choose Medallia if you want:
- Gathers feedback from many channels
- AI summarizes large comment volumes
- Mature enterprise platform
Watch out: no public pricing.
Choose EzInsights AI if you want:
- Free tier to try it
- Covers data and engineering use cases
- Can be deployed on-premise
Watch out: broad scope can be hard to evaluate.
Medallia vs EzInsights AI FAQ
What is the difference between Medallia and EzInsights AI?
Medallia: Experience management platform with AI analysis of customer feedback. EzInsights AI: Enterprise AI for text-to-SQL, engineering and business teams. Both are data & analytics tools.
Is Medallia or EzInsights AI cheaper?
Medallia starts at See pricing page and EzInsights AI starts at $19/mo. Check both pricing pages for current plans.
Do Medallia and EzInsights AI have free plans?
Medallia: No. EzInsights AI: Yes.
Who makes Medallia?
Medallia is made by Medallia, based in United States.
Who makes EzInsights AI?
EzInsights AI is made by EzInsights AI, based in United States.
Which should I choose, Medallia or EzInsights AI?
Choose Medallia if you value gathers feedback from many channels and ai summarizes large comment volumes. Choose EzInsights AI if you value free tier to try it and covers data and engineering use cases.