kitio.aiKodif vs AiChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Kodif starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Resolution, retention and revenue agents
- Refunds, returns and exchanges
- Order editing before shipping
- Proactive order tracking
- Delivery protection and claims
- AVA AI agent
- Omnichannel messaging
- Shopify integration
- Voice AI
- Broadcast campaigns
- Knowledge base from crawled pages
| Feature | Kodif | AiChat |
|---|---|---|
| Best for | AI agents that handle e-commerce support, returns and claims end to end | AI chatbots for support and sales on web, WhatsApp and social apps |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $37/mo |
| Free plan | No | Yes |
| Made by | KODIF, Inc. | AiChat |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Kodif starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Starter
$1 / conversation
- Flat annual rate
- Unlimited integrations and policies
- Analyst suite and alerts
Enterprise
$0.75 / conversation
- Lower rate at higher volume
- Custom volume
4 plans
Free
Free
- 50 conversation credits
- 1 agent seat
Solo
$37/mo
- 200 conversation credits
- AVA AI agent
- 1 website widget
- 50 crawled pages
Team
$149/mo
- 800 conversation credits
- 3 agent seats
- REST API and multilingual
Enterprise
Contact sales
- Custom crawl and upload limits
- More AI models
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Kodif
- Agents take actions, not just reply
- Replaces several post-purchase apps
- No add-on fees for integrations or analytics
- Billed as an annual contract
- Built only for e-commerce brands
- Requires a demo to get started
AiChat
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
- Free plan has only 50 credits
- Multilingual support needs the Team plan
- Crawl and document limits on lower plans
Which one should you choose?
Choose Kodif if you want:
- Agents take actions, not just reply
- Replaces several post-purchase apps
- No add-on fees for integrations or analytics
Watch out: billed as an annual contract.
Choose AiChat if you want:
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
Watch out: free plan has only 50 credits.
Kodif vs AiChat FAQ
What is the difference between Kodif and AiChat?
Kodif: AI agents that handle e-commerce support, returns and claims end to end. AiChat: AI chatbots for support and sales on web, WhatsApp and social apps. Both are customer support tools.
Is Kodif or AiChat cheaper?
Kodif starts at See pricing page and AiChat starts at $37/mo. Check both pricing pages for current plans.
Do Kodif and AiChat have free plans?
Kodif: No. AiChat: Yes.
Who makes Kodif?
Kodif is made by KODIF, Inc., based in United States.
Who makes AiChat?
AiChat is made by AiChat.
Which should I choose, Kodif or AiChat?
Choose Kodif if you value agents take actions, not just reply and replaces several post-purchase apps. Choose AiChat if you value free plan with no credit card and covers asian apps like line and kakaotalk.