kitio.aiIntercom vs REVE Chat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. REVE Chat has the lower starting price: about $15 a month, against $39 for Intercom.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared omnichannel inbox
- Fin AI agent
- Copilot for human agents
- Help center builder
- Workflow automation
- AI agent
- No-code chatbot builder
- Live chat with co-browsing
- Ticketing
- WhatsApp campaigns
- AI voice bot
| Feature | Intercom | REVE Chat |
|---|---|---|
| Best for | Customer service help desk with messaging, tickets and a built-in AI agent | Omnichannel customer service with AI agents, live chat and tickets |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $39/mo | $14.99/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Fin (Salesforce) | REVE Chat |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
REVE Chat has the lower starting price: about $15 a month, against $39 for Intercom.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Essential
$39/mo
- Per seat
- Fin AI Agent at $0.99/outcome
- Shared inbox and ticketing
- Public help center
Advanced
$99/mo
- Per seat
- Workflows automation builder
- Multiple team inboxes
- 20 free Lite seats
Expert
$139/mo
- Per seat
- SSO and identity management
- HIPAA support and SLAs
- 50 free Lite seats
4 plans
Free
Free
- 1 seat
- 10 AI conversations per month
- Website and Facebook
- 30-day chat history
Starter
$14.99/mo
- 50 AI conversations per month
- Instagram and e-commerce
- Proactive engagement
- 90-day chat history
Growth
$59.99/mo
- 3 seats
- 250 AI conversations per month
- 100 voice agent minutes
- WhatsApp and email
Enterprise
$291.99/mo
- 10 seats
- 1,000 AI conversations per month
- 500 voice agent minutes
- Role-based access control
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Intercom
- Polished messenger and inbox
- AI built into every plan
- Good in-app messaging tools
- Seat and AI costs add up
- Pricing pages change often
- Advanced reporting needs top tiers
REVE Chat
- Free plan includes the AI agent
- Live chat, tickets and bots in one tool
- Voice and WhatsApp channels available
- Low AI conversation limits on cheap plans
- WhatsApp and email start on Growth
- Extra seats cost more per month
Which one should you choose?
Choose Intercom if you want:
- Polished messenger and inbox
- AI built into every plan
- Good in-app messaging tools
Watch out: seat and ai costs add up.
Choose REVE Chat if you want:
- Free plan includes the AI agent
- Live chat, tickets and bots in one tool
- Voice and WhatsApp channels available
Watch out: low ai conversation limits on cheap plans.
Intercom vs REVE Chat FAQ
What is the difference between Intercom and REVE Chat?
Intercom: Customer service help desk with messaging, tickets and a built-in AI agent. REVE Chat: Omnichannel customer service with AI agents, live chat and tickets. Both are customer support tools.
Is Intercom or REVE Chat cheaper?
REVE Chat has the lower starting price: about $15 a month, against $39 for Intercom.
Do Intercom and REVE Chat have free plans?
Intercom: No, 14-day trial. REVE Chat: Yes.
Who makes Intercom?
Intercom is made by Fin (Salesforce), based in United States.
Who makes REVE Chat?
REVE Chat is made by REVE Chat.
Which should I choose, Intercom or REVE Chat?
Choose Intercom if you value polished messenger and inbox and ai built into every plan. Choose REVE Chat if you value free plan includes the ai agent and live chat, tickets and bots in one tool.