kitio.aiHelpshift vs ChatNode
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Helpshift starts at See pricing page and ChatNode starts at $35/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- In-game support SDK
- Gaming-specific AI agents
- Trust and safety tools
- Player engagement features
- Community sentiment tracking
- Managed human services
- Training on website and docs
- AI Actions for real tasks
- Calendly and Stripe actions
- Human handoff
- Multi-model choice
- Support analytics
| Feature | Helpshift | ChatNode |
|---|---|---|
| Best for | Player support platform for games with AI agents and human services | AI support agents trained on your site that take real actions |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $35/mo |
| Free plan | No | Yes |
| Made by | Helpshift | ChatNode |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Helpshift starts at See pricing page and ChatNode starts at $35/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 35 credits a month
- 1 chatbot
Lite
$35/mo
- 5 AI Actions per agent
- Access to all models
- Files up to 20 MB
Standard
$89/mo
- 12,500 credits a month
- 3 AI agents
- 3 team members
Scale
$377/mo
- 50,000 credits a month
- 8 AI agents
- Priority support
Enterprise
Contact sales
- Unlimited members and messages
- Account manager
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Helpshift
- Built specifically for games
- Support opens inside the game itself
- Option to add managed support staff
- No public pricing
- Of little use outside gaming
- Requires SDK integration in the game
ChatNode
- Agents can take actions, not just answer
- Free plan and 7-day trial
- Wide integration list
- Free plan has only 35 credits
- Inactive free chatbots are deleted
- Extra credits cost more
Which one should you choose?
Choose Helpshift if you want:
- Built specifically for games
- Support opens inside the game itself
- Option to add managed support staff
Watch out: no public pricing.
Choose ChatNode if you want:
- Agents can take actions, not just answer
- Free plan and 7-day trial
- Wide integration list
Watch out: free plan has only 35 credits.
Helpshift vs ChatNode FAQ
What is the difference between Helpshift and ChatNode?
Helpshift: Player support platform for games with AI agents and human services. ChatNode: AI support agents trained on your site that take real actions. Both are customer support tools.
Is Helpshift or ChatNode cheaper?
Helpshift starts at See pricing page and ChatNode starts at $35/mo. Check both pricing pages for current plans.
Do Helpshift and ChatNode have free plans?
Helpshift: No. ChatNode: Yes.
Who makes Helpshift?
Helpshift is made by Helpshift.
Who makes ChatNode?
ChatNode is made by ChatNode.
Which should I choose, Helpshift or ChatNode?
Choose Helpshift if you value built specifically for games and support opens inside the game itself. Choose ChatNode if you value agents can take actions, not just answer and free plan and 7-day trial.