kitio.aiHaptik vs Humley
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Haptik starts at See pricing page and Humley starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agent Studio
- AI voice agents
- WhatsApp and RCS messaging
- Agent co-pilot for human staff
- Conversation analytics
- 100+ languages
- Knowledge-grounded assistants
- Council Q&A assistant
- HR assistant
- Housing association assistants
- Humley Studio
| Feature | Haptik | Humley |
|---|---|---|
| Best for | Enterprise conversational AI agents for support, sales and voice | Enterprise conversational AI assistants grounded in your knowledge |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | Jio Haptik Technologies | Humley |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Haptik starts at See pricing page and Humley starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Haptik
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
- No public pricing
- Geared to large enterprises
- Setup usually involves sales and services
Humley
- Answers drawn from your own information
- Live demo of a working assistant
- Examples for councils, housing and HR
- No public pricing
- Custom build for each organisation
- Mainly aimed at larger organisations
Which one should you choose?
Choose Haptik if you want:
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
Watch out: no public pricing.
Choose Humley if you want:
- Answers drawn from your own information
- Live demo of a working assistant
- Examples for councils, housing and HR
Watch out: no public pricing.
Haptik vs Humley FAQ
What is the difference between Haptik and Humley?
Haptik: Enterprise conversational AI agents for support, sales and voice. Humley: Enterprise conversational AI assistants grounded in your knowledge. Both are customer support tools.
Is Haptik or Humley cheaper?
Haptik starts at See pricing page and Humley starts at See pricing page. Check both pricing pages for current plans.
Do Haptik and Humley have free plans?
Haptik: No. Humley: No.
Who makes Haptik?
Haptik is made by Jio Haptik Technologies, based in India.
Who makes Humley?
Humley is made by Humley.
Which should I choose, Haptik or Humley?
Choose Haptik if you value covers chat, messaging apps and phone and multilingual voice agents. Choose Humley if you value answers drawn from your own information and live demo of a working assistant.