kitio.aiCoSupport AI vs ProxyAI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. CoSupport AI starts at See pricing page and ProxyAI starts at $138 one-time. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Order status and tracking answers
- Returns, refunds and cancellations
- Live Shopify order data
- Help desk integrations
- Standalone chat widget
- Optional human agents
- Multichannel chatbot
- Knowledge base answers
- Human handoff
- Built-in helpdesk
- Shopify order lookup
| Feature | CoSupport AI | ProxyAI |
|---|---|---|
| Best for | AI support agent for online stores, billed per resolved ticket | Pay-per-use AI support agent for web, WhatsApp, Telegram and LINE |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $138 one-time |
| Free plan | No, trial available | No, 7-day trial |
| Made by | CoSupport AI | ProxyAI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
CoSupport AI starts at See pricing page and ProxyAI starts at $138 one-time. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
AI resolution
$0.50 / resolved ticket
- First 1,000 AI responses free
- Unresolved tickets not billed
- No seat fees
AI plus people
Contact sales
- Human agents on the same queue
- One SLA for all tickets
3 plans
Free trial
Free
- 7 days, no card
- $1 of AI credit
- All add-ons unlocked
Pay per use
Per-token model rates
- Pick your LLM
- Knowledge storage billed monthly
Add-on deal
$138 one-time
- Every add-on unlocked
- About 7,000 messages of credit
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
CoSupport AI
- Pay only for resolved tickets
- Acts on orders, not just answers
- No seat fees
- Costs grow with ticket volume
- Focused on e-commerce questions
- Human coverage priced separately
ProxyAI
- No subscription fees
- Choice of AI model
- Hard spending caps
- Costs vary with usage and model
- Pricing takes effort to estimate
- Add-ons cost extra after the trial
Which one should you choose?
Choose CoSupport AI if you want:
- Pay only for resolved tickets
- Acts on orders, not just answers
- No seat fees
Watch out: costs grow with ticket volume.
Choose ProxyAI if you want:
- No subscription fees
- Choice of AI model
- Hard spending caps
Watch out: costs vary with usage and model.
CoSupport AI vs ProxyAI FAQ
What is the difference between CoSupport AI and ProxyAI?
CoSupport AI: AI support agent for online stores, billed per resolved ticket. ProxyAI: Pay-per-use AI support agent for web, WhatsApp, Telegram and LINE. Both are customer support tools.
Is CoSupport AI or ProxyAI cheaper?
CoSupport AI starts at See pricing page and ProxyAI starts at $138 one-time. Check both pricing pages for current plans.
Do CoSupport AI and ProxyAI have free plans?
CoSupport AI: No, trial available. ProxyAI: No, 7-day trial.
Who makes CoSupport AI?
CoSupport AI is made by CoSupport AI.
Who makes ProxyAI?
ProxyAI is made by ProxyAI.
Which should I choose, CoSupport AI or ProxyAI?
Choose CoSupport AI if you value pay only for resolved tickets and acts on orders, not just answers. Choose ProxyAI if you value no subscription fees and choice of ai model.