kitio.aiChatzy AI vs Haptik
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Chatzy AI starts at See pricing page and Haptik starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Unified omnichannel inbox
- AI voice agents
- Shopify product sync
- WhatsApp campaigns
- Human takeover rules
- Knowledge from docs and sites
- Agent Studio
- AI voice agents
- WhatsApp and RCS messaging
- Agent co-pilot for human staff
- Conversation analytics
- 100+ languages
| Feature | Chatzy AI | Haptik |
|---|---|---|
| Best for | AI agents for WhatsApp, voice, web chat and Instagram conversations | Enterprise conversational AI agents for support, sales and voice |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No |
| Made by | Chatzy AI | Jio Haptik Technologies |
| Based in | India | India |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: AI voice agents.
Pricing compared
Chatzy AI starts at See pricing page and Haptik starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 125 AI replies per month
- Website and Shopify AI agent
- Instagram and Messenger agent
- Unified inbox
Starter
₹3,499/mo + taxes
- Connect your own WhatsApp number
- Instant human takeover
- Low-volume automation
Growth
₹7,499/mo + taxes
- Multiple WhatsApp numbers
- WhatsApp calling by AI or staff
- Multi-channel engagement
Advanced
₹18,499/mo + taxes
- Unlimited core feature limits
- Dedicated success manager
- High-volume automation
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Chatzy AI
- Free plan that renews every month
- Covers chat and voice in one tool
- Pay-as-you-go voice minutes
- WhatsApp needs a paid plan
- Prices shown in rupees only
- Credit and message math is hard to follow
Haptik
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
- No public pricing
- Geared to large enterprises
- Setup usually involves sales and services
Which one should you choose?
Choose Chatzy AI if you want:
- Free plan that renews every month
- Covers chat and voice in one tool
- Pay-as-you-go voice minutes
Watch out: whatsapp needs a paid plan.
Choose Haptik if you want:
- Covers chat, messaging apps and phone
- Multilingual voice agents
- Includes tools for human agents too
Watch out: no public pricing.
Chatzy AI vs Haptik FAQ
What is the difference between Chatzy AI and Haptik?
Chatzy AI: AI agents for WhatsApp, voice, web chat and Instagram conversations. Haptik: Enterprise conversational AI agents for support, sales and voice. Both are customer support tools.
Is Chatzy AI or Haptik cheaper?
Chatzy AI starts at See pricing page and Haptik starts at See pricing page. Check both pricing pages for current plans.
Do Chatzy AI and Haptik have free plans?
Chatzy AI: Yes. Haptik: No.
Who makes Chatzy AI?
Chatzy AI is made by Chatzy AI, based in India.
Who makes Haptik?
Haptik is made by Jio Haptik Technologies, based in India.
Which should I choose, Chatzy AI or Haptik?
Choose Chatzy AI if you value free plan that renews every month and covers chat and voice in one tool. Choose Haptik if you value covers chat, messaging apps and phone and multilingual voice agents.