kitio.aiBIK vs Proxima
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Proxima has the lower starting price: about $250 a month, against $350 for BIK.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 100+ prebuilt commerce agents
- Custom agent builder
- AI helpdesk with translation
- Shopify product recommendations
- Customer data platform
- Webhooks and REST API
- Commerce graph audiences
- Buyer personas
- Conversion intelligence
- AI creative briefs
- Creative Studio
- Shopify and Klaviyo integration
| Feature | BIK | Proxima |
|---|---|---|
| Best for | AI CRM for e-commerce brands that joins marketing and support | Purchase-data audiences and creative briefs for e-commerce advertisers |
| Category | Marketing | Marketing |
| Pricing model | Paid | Freemium |
| Starting price | $350/mo | $250/mo |
| Free plan | No | Yes |
| Made by | BIK | Proxima |
| Based in | India | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Proxima has the lower starting price: about $250 a month, against $350 for BIK.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$350/mo
- Up to 10,000 contacts
- 10 helpdesk users
- 2,000 AI credits
- 20 automations
Scale
$499/mo
- 25 helpdesk users
- 5,000 AI credits
- 50 automations
Enterprise
Contact sales
- Contacts sized to your needs
- Unlimited automations
- Dedicated CSM
2 plans
Conversion Intelligence
Free
- Shopify, Meta, TikTok and Google sync
- Buyer personas
- Audience insights
Pro
$250/mo
- Starting price
- Creative briefs
- Creative Studio
- Messaging angles
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BIK
- Marketing and support in one inbox
- Large library of ready-made agents
- Open API for other tools
- No free plan; entry tier is $350 a month
- Built mainly for e-commerce brands
- AI usage is capped by monthly credits
Proxima
- Free tier for audience insights
- Uses purchase data beyond your pixel
- Insights feed straight into ad briefs
- Pro starts at $250 a month
- Mostly covers US shoppers
- Value depends on running paid ads
Which one should you choose?
Choose BIK if you want:
- Marketing and support in one inbox
- Large library of ready-made agents
- Open API for other tools
Watch out: no free plan; entry tier is $350 a month.
Choose Proxima if you want:
- Free tier for audience insights
- Uses purchase data beyond your pixel
- Insights feed straight into ad briefs
Watch out: pro starts at $250 a month.
BIK vs Proxima FAQ
What is the difference between BIK and Proxima?
BIK: AI CRM for e-commerce brands that joins marketing and support. Proxima: Purchase-data audiences and creative briefs for e-commerce advertisers. Both are marketing tools.
Is BIK or Proxima cheaper?
Proxima has the lower starting price: about $250 a month, against $350 for BIK.
Do BIK and Proxima have free plans?
BIK: No. Proxima: Yes.
Who makes BIK?
BIK is made by BIK, based in India.
Who makes Proxima?
Proxima is made by Proxima, based in United States.
Which should I choose, BIK or Proxima?
Choose BIK if you value marketing and support in one inbox and large library of ready-made agents. Choose Proxima if you value free tier for audience insights and uses purchase data beyond your pixel.