kitio.aiBetterFeedback vs By the Numbers
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BetterFeedback starts at See pricing page and By the Numbers starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI follow-up questions
- Order confirmation surveys
- Theme and sentiment grouping
- Attribution insights
- Zapier integration
- AI Copilot for store data
- Pulse AI briefings
- 70+ e-commerce reports
- RFM loyalty scoring
- Segment sync to ad platforms
- Server-side pixel tracking
| Feature | BetterFeedback | By the Numbers |
|---|---|---|
| Best for | Shopify post-purchase surveys where AI asks follow-up questions | Shopify analytics app with an AI copilot and daily AI briefings |
| Category | Data & analytics | Data & analytics |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $19/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | BetterFeedback | By the Numbers |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
BetterFeedback starts at See pricing page and By the Numbers starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- Try on your Shopify store
- No credit card needed
Pro
$17/mo billed yearly
- 500 responses per month
- Zapier integration
- 3 users
Business
$59/mo billed yearly
- 2,000 responses per month
- Unlimited users
- Remove branding
- Priority support
5 plans
Starter
$19/mo
- Up to 100 orders a month
- All reports
- 3 teammate seats
Growth
$39/mo
- Up to 500 orders a month
- 5 teammate seats
Pro
$89/mo
- Up to 3,000 orders a month
- 10 teammate seats
- Video onboarding calls
Advanced
$179/mo
- Up to 10,000 orders a month
- 20 teammate seats
Unlimited
$299/mo
- Unlimited orders
- Unlimited seats
- Quarterly growth review
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BetterFeedback
- Richer answers than fixed surveys
- No code needed on Shopify
- Never blocks responses at the limit
- Only works with Shopify stores
- Branding removal needs Business plan
- Response caps on each plan
By the Numbers
- All features on every plan
- Trial needs no credit card
- Server-side tracking included
- Works only with Shopify stores
- Price rises with order volume
- Starter capped at 100 orders a month
Which one should you choose?
Choose BetterFeedback if you want:
- Richer answers than fixed surveys
- No code needed on Shopify
- Never blocks responses at the limit
Watch out: only works with shopify stores.
Choose By the Numbers if you want:
- All features on every plan
- Trial needs no credit card
- Server-side tracking included
Watch out: works only with shopify stores.
BetterFeedback vs By the Numbers FAQ
What is the difference between BetterFeedback and By the Numbers?
BetterFeedback: Shopify post-purchase surveys where AI asks follow-up questions. By the Numbers: Shopify analytics app with an AI copilot and daily AI briefings. Both are data & analytics tools.
Is BetterFeedback or By the Numbers cheaper?
BetterFeedback starts at See pricing page and By the Numbers starts at $19/mo. Check both pricing pages for current plans.
Do BetterFeedback and By the Numbers have free plans?
BetterFeedback: Yes. By the Numbers: No, 14-day trial.
Who makes BetterFeedback?
BetterFeedback is made by BetterFeedback, based in Poland.
Who makes By the Numbers?
By the Numbers is made by By the Numbers.
Which should I choose, BetterFeedback or By the Numbers?
Choose BetterFeedback if you value richer answers than fixed surveys and no code needed on shopify. Choose By the Numbers if you value all features on every plan and trial needs no credit card.