kitio.aiAiChat vs DocuChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. AiChat starts at $37/mo and DocuChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AVA AI agent
- Omnichannel messaging
- Shopify integration
- Voice AI
- Broadcast campaigns
- Knowledge base from crawled pages
- Chatbot from your content
- Source citations
- 80+ languages
- Model choice
- Embed or share link
- Analytics
| Feature | AiChat | DocuChat |
|---|---|---|
| Best for | AI chatbots for support and sales on web, WhatsApp and social apps | Build AI chatbots from your documents and websites, with EU hosting |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $37/mo | See pricing page |
| Free plan | Yes | Yes |
| Made by | AiChat | DocuChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
AiChat starts at $37/mo and DocuChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 50 conversation credits
- 1 agent seat
Solo
$37/mo
- 200 conversation credits
- AVA AI agent
- 1 website widget
- 50 crawled pages
Team
$149/mo
- 800 conversation credits
- 3 agent seats
- REST API and multilingual
Enterprise
Contact sales
- Custom crawl and upload limits
- More AI models
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
AiChat
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
- Free plan has only 50 credits
- Multilingual support needs the Team plan
- Crawl and document limits on lower plans
DocuChat
- Answers cite your sources
- EU data residency
- Choose between several models
- Pricing is not shown on the homepage
- Credit-based AI usage
Which one should you choose?
Choose AiChat if you want:
- Free plan with no credit card
- Covers Asian apps like LINE and KakaoTalk
- Credits cover whole 24-hour sessions
Watch out: free plan has only 50 credits.
Choose DocuChat if you want:
- Answers cite your sources
- EU data residency
- Choose between several models
Watch out: pricing is not shown on the homepage.
AiChat vs DocuChat FAQ
What is the difference between AiChat and DocuChat?
AiChat: AI chatbots for support and sales on web, WhatsApp and social apps. DocuChat: Build AI chatbots from your documents and websites, with EU hosting. Both are customer support tools.
Is AiChat or DocuChat cheaper?
AiChat starts at $37/mo and DocuChat starts at See pricing page. Check both pricing pages for current plans.
Do AiChat and DocuChat have free plans?
AiChat: Yes. DocuChat: Yes.
Who makes AiChat?
AiChat is made by AiChat.
Who makes DocuChat?
DocuChat is made by DocuChat.
Which should I choose, AiChat or DocuChat?
Choose AiChat if you value free plan with no credit card and covers asian apps like line and kakaotalk. Choose DocuChat if you value answers cite your sources and eu data residency.