kitio.aiAI Chatbot by Elfsight vs ChatbotGen
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. AI Chatbot by Elfsight has the lower starting price: about $6 a month, against $29 for ChatbotGen.
AI agent that answers and captures leads on your site, WhatsApp and Telegram
Free trial · $29/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Automatic setup from your URL
- Custom knowledge and FAQs
- Lead capture
- Chat history and analytics
- WhatsApp and Instagram channels
- White label
- Training on website and files
- WhatsApp and Telegram channels
- Lead capture fields
- Team inbox with handoff
- Appointment requests
- Webhooks
| Feature | AI Chatbot by Elfsight | ChatbotGen |
|---|---|---|
| Best for | Website chatbot widget that trains itself from your pages | AI agent that answers and captures leads on your site, WhatsApp and Telegram |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $6/mo | $29/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | Elfsight | Toptive |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
AI Chatbot by Elfsight has the lower starting price: about $6 a month, against $29 for ChatbotGen.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 1 chatbot
- 50 messages
- 200 views
Basic
$6/mo
- 3 chatbots
- 300 messages
- 5,000 views
Pro
$12/mo
- 9 chatbots
- 1,000 messages
- 1 collaborator
Premium
$24/mo
- 21 chatbots
- 3,000 messages
- 3 collaborators
3 plans
Starter
$29/mo
- 3 chatbots
- 2,000 messages per month
- WhatsApp, inbox and webhooks
Growth
$79/mo
- 10 chatbots
- 10,000 messages per month
- Appointment requests and catalog
Business
$199/mo
- 50 chatbots
- 30,000 messages per month
- Priority support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
AI Chatbot by Elfsight
- Free plan with no time limit
- Low-cost paid tiers
- Works on most site builders
- Free plan allows only 50 messages
- Message caps on every tier
- Collaborators only from the Pro plan
ChatbotGen
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
- Trial requires a credit card
- No free plan
- Official WhatsApp API still listed as coming soon
Which one should you choose?
Choose AI Chatbot by Elfsight if you want:
- Free plan with no time limit
- Low-cost paid tiers
- Works on most site builders
Watch out: free plan allows only 50 messages.
Choose ChatbotGen if you want:
- WhatsApp included from the first plan
- Leads arrive with structured details
- No lock-in, monthly billing
Watch out: trial requires a credit card.
AI Chatbot by Elfsight vs ChatbotGen FAQ
What is the difference between AI Chatbot by Elfsight and ChatbotGen?
AI Chatbot by Elfsight: Website chatbot widget that trains itself from your pages. ChatbotGen: AI agent that answers and captures leads on your site, WhatsApp and Telegram. Both are customer support tools.
Is AI Chatbot by Elfsight or ChatbotGen cheaper?
AI Chatbot by Elfsight has the lower starting price: about $6 a month, against $29 for ChatbotGen.
Do AI Chatbot by Elfsight and ChatbotGen have free plans?
AI Chatbot by Elfsight: Yes. ChatbotGen: No, 7-day trial.
Who makes AI Chatbot by Elfsight?
AI Chatbot by Elfsight is made by Elfsight.
Who makes ChatbotGen?
ChatbotGen is made by Toptive.
Which should I choose, AI Chatbot by Elfsight or ChatbotGen?
Choose AI Chatbot by Elfsight if you value free plan with no time limit and low-cost paid tiers. Choose ChatbotGen if you value whatsapp included from the first plan and leads arrive with structured details.