kitio.aiAdded Oct 29, 2026
Userlens
Freemium · $100/moAI agent that turns product usage into personal adoption emails
What is Userlens?
Userlens is a customer adoption engine for B2B SaaS and product-led growth teams. Its agent, Lumi, reads what each user has actually done in your product and writes a personal, timely message that tells them what to do next.
You start a campaign by defining an adoption goal and the audience, and Lumi identifies who qualifies with a stated reason for each match. It then decides what each message should achieve, include and avoid, and writes a version for every person, such as a note about a task a user reran six times.
Plans are sized by profiles, personalized emails and active campaigns, and the free tier includes PostHog and database integrations. The company says it is backed by Y Combinator.
Features
- Behavior-based campaigns
- Personalized email writing
- Audience selection with reasons
- PostHog integration
- Database integration
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Organization
Userlens
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $100/mo
- Billing frequency
- Monthly
Userlens plans
Free
Free
- 100 profiles
- 300 personalized emails a month
- 1 active campaign
Starter
$100/mo
- 10,000 profiles
- 10,000 personalized emails a month
- 5 active campaigns
Growth
From $1,000/mo billed yearly
- Expanded profile and email volume
- More active campaigns
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Userlens site.Official pricing
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Pros and cons
Pros
- Messages reflect each user's real activity
- Free plan to test one campaign
- Explains why each user is selected
Cons
- Free plan covers only 100 profiles
- Growth plan starts at $1,000 a month
- Aimed at B2B SaaS product teams
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Q&A
What is Userlens?
Userlens is a customer adoption engine for B2B SaaS and product-led growth teams. Its agent, Lumi, reads what each user has actually done in your product and writes a personal, timely message that tells them what to do next.
What data does Lumi use?
It uses product behavior data, with PostHog and database integrations listed, to work out what each user has and has not done.
How is Userlens priced?
Plans are based on the number of profiles, emails and active campaigns, starting free and at $100 a month for Starter.
How much does Userlens cost?
Userlens is freemium, with paid plans from $100/mo.
Is there a free version of Userlens?
Yes. Userlens has a free plan, and paid plans add more usage and features.
What are the main features of Userlens?
Behavior-based campaigns, Personalized email writing, Audience selection with reasons, PostHog integration, Database integration.
Who makes Userlens?
Userlens is made by Userlens.
What are the best alternatives to Userlens?
Popular alternatives include Monocle, Mailchimp, Klaviyo.