Tekst

Tekst is a process intelligence platform for enterprises that reads incoming emails, tickets and chats, understands intent, and traces work across email, ERP and CRM. Teams use it to find how work really flows and then automate it with AI that stays under human control.

A custom-trained AI model interprets each message in context. Tekst Sidepanel works inside Outlook as a last check before data reaches SAP, and Universal Tracing follows a case across email, ERP and CRM using patent-pending technology.

Use cases listed include accounts payable, email-to-case, intelligent document processing, order intake, quote-to-cash and shared inbox management. Industries covered include shipping and logistics, MedTech and pharma, printing and packaging, retail, HR and payroll, and manufacturing.