Superdash

Superdash runs AI agents that handle customer phone calls and written conversations, with its own phone numbers, SIP support and a shared inbox. Enterprises use it for inbound support, outbound reminders and collections, and messaging across many channels.

On the voice side, agents answer, qualify leads, book appointments and resolve requests, and they can transfer a call to a person mid-conversation along with a summary. Outbound campaigns handle renewals and collections with retries and calling windows. Speech works in English, Hindi, Hinglish and regional languages, switching when the caller does.

The chat layer covers SMS, WhatsApp, Instagram, Facebook, email and a web widget, merging each customer's messages into one thread that staff can take over. An agent-to-agent API lets customers' personal AI agents talk to the business. Every call is recorded, transcribed and summarized for analytics.