Entrata ELI

ELI, short for Entrata Layered Intelligence, is the AI layer of Entrata's property management software. Its agents qualify leads, collect rent, contact residents about renewals and handle maintenance requests for multifamily, student, military and affordable housing operators.

Leasing AI answers prospects and books tours by chat, text, voice and email, Payments AI runs rent collection, Renewals AI reaches out to residents based on live data, and Maintenance AI sorts work orders to cut unnecessary tickets. ELI grew partly out of Entrata's purchase of Colleen AI.

A general AI assistant, generative tools, a facilities translation app and floor plan tagging come with the Entrata platform, while the end-to-end agent suite is a paid add-on. Because ELI runs on Entrata's own data layer, it works best for companies already on Entrata.