Added Nov 5, 2026
Azure AI Bot Service
FreemiumManaged Azure service for building and hosting conversational bots
What is Azure AI Bot Service?
Azure AI Bot Service hosts and connects conversational bots built with the Bot Framework or Copilot Studio. Developers and IT teams use it to publish one bot to channels like Microsoft Teams, web chat, Slack and phone.
Bots can be written in code with the Bot Framework SDK, or built without code in Copilot Studio and then managed in Azure. The service registers the bot, handles authentication and relays messages between your bot logic and each channel.
It ties into other Azure services such as language understanding, speech and Azure OpenAI models, so a bot can answer questions from your content or hold spoken conversations. Messages on standard channels are free, while premium channels are billed per message.
Features
- Multi-channel publishing
- Bot Framework SDK
- Copilot Studio integration
- Speech and telephony channels
- Azure AI service connections
Tags
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Organization
Microsoft
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- Not listed
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Pros and cons
Pros
- One bot reaches many channels
- Deep Microsoft Teams support
- Standard channel messages are free
Cons
- Requires an Azure subscription
- Code-first setup takes developer effort
- Pricing spread across several Azure services
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Q&A
What is Azure AI Bot Service?
Azure AI Bot Service hosts and connects conversational bots built with the Bot Framework or Copilot Studio. Developers and IT teams use it to publish one bot to channels like Microsoft Teams, web chat, Slack and phone.
Which channels can an Azure AI Bot Service bot use?
Common channels include Microsoft Teams, web chat, Slack, Facebook Messenger, email, SMS and telephony through Azure Communication Services.
How much does Azure AI Bot Service cost?
Azure AI Bot Service is freemium.
Is there a free version of Azure AI Bot Service?
Yes. Azure AI Bot Service has a free plan, and paid plans add more usage and features.
What are the main features of Azure AI Bot Service?
Multi-channel publishing, Bot Framework SDK, Copilot Studio integration, Speech and telephony channels, Azure AI service connections.
Who makes Azure AI Bot Service?
Azure AI Bot Service is made by Microsoft.
What are the best alternatives to Azure AI Bot Service?
Popular alternatives include Microsoft 365 Agents SDK, FastBots, Viktor.