Acoustic

Acoustic is a customer engagement platform for consumer brands that tracks on-site behavior in real time and uses it to trigger email, SMS, WhatsApp and push messages. Acoustic AI looks across campaigns, audiences and the product catalog to suggest what to send next and helps build the campaign.

Behavioral tracking records clicks, hesitations and return visits down to the product level, and feeds a single customer profile that also holds purchases, channel preferences and consent. Marketers set up scheduled, triggered and recurring campaigns from those signals.

Signals can be created through an API, log files, integrations or file uploads, and higher plans add Signal Studio, a no-code builder that also supports inferred signals. Plans are sized by contact records, and the platform is sold through demos.