kitio.aiServiceNow vs Xpress AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ServiceNow starts at See pricing page and Xpress AI starts at $299/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Platform
- IT service workflows
- Employee and customer workflows
- Industry solutions
- Partner ecosystem
- Persistent project memory
- Voice, chat and email
- Computer use
- Slack and Teams coworkers
- MCP and API integrations
- Desktop automation
| Feature | ServiceNow | Xpress AI |
|---|---|---|
| Best for | Enterprise workflow platform with built-in AI agents | Persistent AI coworkers that remember projects and use your tools |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $299/mo |
| Free plan | No | No, 14-day trial |
| Made by | ServiceNow | Xpress AI |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ServiceNow starts at See pricing page and Xpress AI starts at $299/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Pro
$299/mo
- 3 Standard Agent slots
- All integrations
- 3 GB knowledge storage
Team
$699/mo
- 6 Standard Agent slots
- Pre-configured starter teams
- Desktop automation (RPA)
Crew
$1299/mo
- 12 Standard Agent slots
- Multi-team coordination
- 100 GB storage
Business
$2499/mo
- 24 Standard Agent slots
- Custom integrations
- Priority support
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ServiceNow
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
- No public pricing
- Heavy to implement
- Built for large organizations
Xpress AI
- Agents keep context across a project
- Wide range of integrations
- Free open-source local option
- Starts at $299 per month
- Slot system takes time to understand
- RPA only from the Team plan up
Which one should you choose?
Choose ServiceNow if you want:
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
Watch out: no public pricing.
Choose Xpress AI if you want:
- Agents keep context across a project
- Wide range of integrations
- Free open-source local option
Watch out: starts at $299 per month.
ServiceNow vs Xpress AI FAQ
What is the difference between ServiceNow and Xpress AI?
ServiceNow: Enterprise workflow platform with built-in AI agents. Xpress AI: Persistent AI coworkers that remember projects and use your tools. Both are agents & automation tools.
Is ServiceNow or Xpress AI cheaper?
ServiceNow starts at See pricing page and Xpress AI starts at $299/mo. Check both pricing pages for current plans.
Do ServiceNow and Xpress AI have free plans?
ServiceNow: No. Xpress AI: No, 14-day trial.
Who makes ServiceNow?
ServiceNow is made by ServiceNow, based in United States.
Who makes Xpress AI?
Xpress AI is made by Xpress AI.
Which should I choose, ServiceNow or Xpress AI?
Choose ServiceNow if you value wide range of enterprise workflows and ai built into the platform. Choose Xpress AI if you value agents keep context across a project and wide range of integrations.