kitio.aiServiceNow vs Ply
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ServiceNow starts at See pricing page and Ply starts at $25/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Platform
- IT service workflows
- Employee and customer workflows
- Industry solutions
- Partner ecosystem
- Smart forms
- AI steps
- Lead routing
- Self-service portals
- Embeds
- Custom domains
| Feature | ServiceNow | Ply |
|---|---|---|
| Best for | Enterprise workflow platform with built-in AI agents | No-code builder for AI features inside your apps and portals |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $25/mo |
| Free plan | No | Yes |
| Made by | ServiceNow | Ply |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ServiceNow starts at See pricing page and Ply starts at $25/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 30-day task log
- SOC 2 Type 2 compliant
Launch
$25/mo
- 2,500 tasks per month
- 5-step portals
Engage
$49/mo
- 10,000 tasks per month
Grow
$79/mo
- 40,000 tasks per month
Optimize
$239/mo
- Higher task quotas
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ServiceNow
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
- No public pricing
- Heavy to implement
- Built for large organizations
Ply
- Free plan to start
- Embeds into existing sites
- SOC 2 Type 2 compliance
- Usage is metered by tasks
- Custom domains cost extra
- Higher tiers climb quickly in price
Which one should you choose?
Choose ServiceNow if you want:
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
Watch out: no public pricing.
Choose Ply if you want:
- Free plan to start
- Embeds into existing sites
- SOC 2 Type 2 compliance
Watch out: usage is metered by tasks.
ServiceNow vs Ply FAQ
What is the difference between ServiceNow and Ply?
ServiceNow: Enterprise workflow platform with built-in AI agents. Ply: No-code builder for AI features inside your apps and portals. Both are agents & automation tools.
Is ServiceNow or Ply cheaper?
ServiceNow starts at See pricing page and Ply starts at $25/mo. Check both pricing pages for current plans.
Do ServiceNow and Ply have free plans?
ServiceNow: No. Ply: Yes.
Who makes ServiceNow?
ServiceNow is made by ServiceNow, based in United States.
Who makes Ply?
Ply is made by Ply.
Which should I choose, ServiceNow or Ply?
Choose ServiceNow if you value wide range of enterprise workflows and ai built into the platform. Choose Ply if you value free plan to start and embeds into existing sites.