kitio.aiServiceNow vs Patched
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ServiceNow starts at See pricing page and Patched starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Platform
- IT service workflows
- Employee and customer workflows
- Industry solutions
- Partner ecosystem
- Regulated workflow execution
- Full audit trail
- Dedicated infrastructure
- SLA ownership
- Fraud and reconciliation use cases
| Feature | ServiceNow | Patched |
|---|---|---|
| Best for | Enterprise workflow platform with built-in AI agents | AI that runs regulated operations workflows with audit trails |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | ServiceNow | Patched Codes, Inc. |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ServiceNow starts at See pricing page and Patched starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ServiceNow
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
- No public pricing
- Heavy to implement
- Built for large organizations
Patched
- Built for auditable, regulated work
- Runs on dedicated infrastructure
- SOC 2 compliance listed
- No public pricing
- Aimed at large regulated firms
- Onboarding is handled with the vendor
Which one should you choose?
Choose ServiceNow if you want:
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
Watch out: no public pricing.
Choose Patched if you want:
- Built for auditable, regulated work
- Runs on dedicated infrastructure
- SOC 2 compliance listed
Watch out: no public pricing.
ServiceNow vs Patched FAQ
What is the difference between ServiceNow and Patched?
ServiceNow: Enterprise workflow platform with built-in AI agents. Patched: AI that runs regulated operations workflows with audit trails. Both are agents & automation tools.
Is ServiceNow or Patched cheaper?
ServiceNow starts at See pricing page and Patched starts at See pricing page. Check both pricing pages for current plans.
Do ServiceNow and Patched have free plans?
ServiceNow: No. Patched: No.
Who makes ServiceNow?
ServiceNow is made by ServiceNow, based in United States.
Who makes Patched?
Patched is made by Patched Codes, Inc..
Which should I choose, ServiceNow or Patched?
Choose ServiceNow if you value wide range of enterprise workflows and ai built into the platform. Choose Patched if you value built for auditable, regulated work and runs on dedicated infrastructure.