kitio.aiServiceNow vs AI First
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ServiceNow starts at See pricing page and AI First starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Platform
- IT service workflows
- Employee and customer workflows
- Industry solutions
- Partner ecosystem
- Business ontology (Gênese)
- Governed agents (Tars)
- Agent workspace (New Eden)
- Cloud or on-premise deployment
- Audit trail for actions
| Feature | ServiceNow | AI First |
|---|---|---|
| Best for | Enterprise workflow platform with built-in AI agents | Brazilian platform that connects company data to governed AI agents |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | ServiceNow | AI First |
| Based in | United States | Brazil |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ServiceNow starts at See pricing page and AI First starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
R$499/mo
- 4,000 credits per month
- For everyday work
Max
R$999/mo
- 10,000 credits per month
- For power users
Custom
Custom
- For teams
- Tailored deployments
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ServiceNow
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
- No public pricing
- Heavy to implement
- Built for large organizations
AI First
- Can run on-premise
- Every agent action is auditable
- Local team and support in Brazil
- Site is mostly in Portuguese
- Plans need a sales call to activate
- Prices listed only in Brazilian reais
Which one should you choose?
Choose ServiceNow if you want:
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
Watch out: no public pricing.
Choose AI First if you want:
- Can run on-premise
- Every agent action is auditable
- Local team and support in Brazil
Watch out: site is mostly in portuguese.
ServiceNow vs AI First FAQ
What is the difference between ServiceNow and AI First?
ServiceNow: Enterprise workflow platform with built-in AI agents. AI First: Brazilian platform that connects company data to governed AI agents. Both are agents & automation tools.
Is ServiceNow or AI First cheaper?
ServiceNow starts at See pricing page and AI First starts at See pricing page. Check both pricing pages for current plans.
Do ServiceNow and AI First have free plans?
ServiceNow: No. AI First: No.
Who makes ServiceNow?
ServiceNow is made by ServiceNow, based in United States.
Who makes AI First?
AI First is made by AI First, based in Brazil.
Which should I choose, ServiceNow or AI First?
Choose ServiceNow if you value wide range of enterprise workflows and ai built into the platform. Choose AI First if you value can run on-premise and every agent action is auditable.