RingCentral vs Teneo
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. RingCentral starts at $30/mo and Teneo starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Receptionist
- AI Virtual Assistant
- AI Conversation Expert
- Calls, SMS and meetings
- RingCX contact center
- LLM plugins and MCP connectors
- Voice and chat agents
- Pre-approved action lists
- Validated responses
- System-of-record integration
- LLM-vendor neutral
- Confidential compute
| Feature | RingCentral | Teneo |
|---|---|---|
| Best for | Business phone system with voice AI receptionist and agents | Enterprise voice and chat AI agents with validated, controlled actions |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $30/mo | See pricing page |
| Free plan | No, trial available | No |
| Made by | RingCentral | Teneo.ai |
| Based in | United States | Sweden |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
RingCentral starts at $30/mo and Teneo starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Core
$30/mo
- Per user
- Calls, meetings and chat
- AI Virtual Assistant included
Advanced
$35/mo
- Per user
- 100 SMS per user
- Multi-location support
Ultra
$45/mo
- Per user
- Engage audiences at scale
- Deeper business insights
RingCX
From $65/user
- AI-powered contact center
- Per user
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
RingCentral
- Phone, chat and meetings in one app
- Voice AI that works on any phone system
- Connects to ChatGPT and Claude
- Monthly billing costs $10 more per user
- AI Receptionist is a paid add-on
- Bundle pricing needs a sales quote
Teneo
- Strict control over what agents can do
- Works with any LLM provider
- Resolves contacts end to end
- Enterprise sales only
- No public pricing
- Needs integration with internal systems
Which one should you choose?
Choose RingCentral if you want:
- Phone, chat and meetings in one app
- Voice AI that works on any phone system
- Connects to ChatGPT and Claude
Watch out: monthly billing costs $10 more per user.
Choose Teneo if you want:
- Strict control over what agents can do
- Works with any LLM provider
- Resolves contacts end to end
Watch out: enterprise sales only.
RingCentral vs Teneo FAQ
What is the difference between RingCentral and Teneo?
RingCentral: Business phone system with voice AI receptionist and agents. Teneo: Enterprise voice and chat AI agents with validated, controlled actions. Both are customer support tools.
Is RingCentral or Teneo cheaper?
RingCentral starts at $30/mo and Teneo starts at See pricing page. Check both pricing pages for current plans.
Do RingCentral and Teneo have free plans?
RingCentral: No, trial available. Teneo: No.
Who makes RingCentral?
RingCentral is made by RingCentral, based in United States.
Who makes Teneo?
Teneo is made by Teneo.ai, based in Sweden.
Which should I choose, RingCentral or Teneo?
Choose RingCentral if you value phone, chat and meetings in one app and voice ai that works on any phone system. Choose Teneo if you value strict control over what agents can do and works with any llm provider.