kitio.aiRingCentral vs Sprinklr
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. RingCentral starts at $30/mo and Sprinklr starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Receptionist
- AI Virtual Assistant
- AI Conversation Expert
- Calls, SMS and meetings
- RingCX contact center
- LLM plugins and MCP connectors
- Omnichannel contact center
- Conversational analytics
- Social publishing
- Unified agent desktop
- Knowledge base
- Ad comment moderation
| Feature | RingCentral | Sprinklr |
|---|---|---|
| Best for | Business phone system with voice AI receptionist and agents | AI-native platform for customer service, social and marketing |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $30/mo | See pricing page |
| Free plan | No, trial available | No |
| Made by | RingCentral | Sprinklr |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
RingCentral starts at $30/mo and Sprinklr starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Core
$30/mo
- Per user
- Calls, meetings and chat
- AI Virtual Assistant included
Advanced
$35/mo
- Per user
- 100 SMS per user
- Multi-location support
Ultra
$45/mo
- Per user
- Engage audiences at scale
- Deeper business insights
RingCX
From $65/user
- AI-powered contact center
- Per user
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
RingCentral
- Phone, chat and meetings in one app
- Voice AI that works on any phone system
- Connects to ChatGPT and Claude
- Monthly billing costs $10 more per user
- AI Receptionist is a paid add-on
- Bundle pricing needs a sales quote
Sprinklr
- Service and marketing tools in one platform
- Covers voice and social channels
- Built for large distributed teams
- Pricing is not published
- Large platform with many modules
- Likely oversized for small teams
Which one should you choose?
Choose RingCentral if you want:
- Phone, chat and meetings in one app
- Voice AI that works on any phone system
- Connects to ChatGPT and Claude
Watch out: monthly billing costs $10 more per user.
Choose Sprinklr if you want:
- Service and marketing tools in one platform
- Covers voice and social channels
- Built for large distributed teams
Watch out: pricing is not published.
RingCentral vs Sprinklr FAQ
What is the difference between RingCentral and Sprinklr?
RingCentral: Business phone system with voice AI receptionist and agents. Sprinklr: AI-native platform for customer service, social and marketing. Both are customer support tools.
Is RingCentral or Sprinklr cheaper?
RingCentral starts at $30/mo and Sprinklr starts at See pricing page. Check both pricing pages for current plans.
Do RingCentral and Sprinklr have free plans?
RingCentral: No, trial available. Sprinklr: No.
Who makes RingCentral?
RingCentral is made by RingCentral, based in United States.
Who makes Sprinklr?
Sprinklr is made by Sprinklr, based in United States.
Which should I choose, RingCentral or Sprinklr?
Choose RingCentral if you value phone, chat and meetings in one app and voice ai that works on any phone system. Choose Sprinklr if you value service and marketing tools in one platform and covers voice and social channels.