kitio.aiRetorio vs SilkChart
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Retorio starts at See pricing page and SilkChart starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI role-play with virtual clients
- Behavioural feedback
- Onboarding training
- Objection handling practice
- 14 languages
- Playbook adoption analysis
- AI sales coach feedback
- Objection handling coaching
- Call summaries and scorecards
- Deal health signals
| Feature | Retorio | SilkChart |
|---|---|---|
| Best for | AI role-play coaching for sales and service teams | Call analysis that scores sales playbook adoption |
| Category | Sales | Sales |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No | Yes |
| Made by | Retorio | SilkChart |
| Based in | Germany | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Retorio starts at See pricing page and SilkChart starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
1 plan
Per user licence
Contact sales
- Per user
- Unlimited training programs
- Billed monthly or yearly
3 plans
Starter
Free
- Unlimited recordings and viewers
- 10 calls per month analyzed
- Unlimited AI summaries
Pro
$19/user/mo, billed yearly
- Per user
- Unlimited call feedback
- Unlimited playbook analysis
Enterprise
Contact sales
- Dedicated account manager
- Custom invoicing
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Retorio
- Realistic practice with virtual clients
- GDPR compliant and EU AI Act aligned
- Unlimited training programs
- Per-user licensing needs a quote
- Aimed at enterprise teams
- No public price list
SilkChart
- Free plan with unlimited recordings
- Supports MEDDIC, Challenger, SPIN and SPICED
- Feedback arrives right after each call
- Free plan covers only 10 analyzed calls a month
- Pro price assumes annual billing
- Custom playbooks are not on the free plan
Which one should you choose?
Choose Retorio if you want:
- Realistic practice with virtual clients
- GDPR compliant and EU AI Act aligned
- Unlimited training programs
Watch out: per-user licensing needs a quote.
Choose SilkChart if you want:
- Free plan with unlimited recordings
- Supports MEDDIC, Challenger, SPIN and SPICED
- Feedback arrives right after each call
Watch out: free plan covers only 10 analyzed calls a month.
Retorio vs SilkChart FAQ
What is the difference between Retorio and SilkChart?
Retorio: AI role-play coaching for sales and service teams. SilkChart: Call analysis that scores sales playbook adoption. Both are sales tools.
Is Retorio or SilkChart cheaper?
Retorio starts at See pricing page and SilkChart starts at See pricing page. Check both pricing pages for current plans.
Do Retorio and SilkChart have free plans?
Retorio: No. SilkChart: Yes.
Who makes Retorio?
Retorio is made by Retorio, based in Germany.
Who makes SilkChart?
SilkChart is made by SilkChart.
Which should I choose, Retorio or SilkChart?
Choose Retorio if you value realistic practice with virtual clients and gdpr compliant and eu ai act aligned. Choose SilkChart if you value free plan with unlimited recordings and supports meddic, challenger, spin and spiced.