kitio.aiOmnichat vs Watermelon
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Omnichat starts at See pricing page and Watermelon starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Unified chat inbox
- AI agents
- WhatsApp catalog and payments
- Broadcast campaigns
- Abandoned cart remarketing
- Salesforce and HubSpot integration
- Custom AI agents
- AI Actions for orders and bookings
- Omnichannel deployment
- Live chat handoff
- 100+ languages
- Zapier and API access
| Feature | Omnichat | Watermelon |
|---|---|---|
| Best for | AI social CRM for WhatsApp, Instagram, Messenger and LINE | EU-hosted AI agents that answer customers and take actions |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | Yes |
| Made by | Omnichat | Watermelon |
| Based in | Hong Kong SAR China | Netherlands |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Omnichat starts at See pricing page and Watermelon starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 50 conversations per month
- Website widget and live chat
- Agent inbox
Starter
€99/mo
- 250 conversations per month
- AI Actions
- WhatsApp and social channels
Advanced
€199/mo
- 500 conversations per month
- Advanced AI models
- Zapier, API and webhooks
Business
€399/mo
- 1,000 conversations per month
- Team roles
- Remove Watermelon branding
Enterprise
Contact sales
- Dedicated support
- SLA and uptime guarantees
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Omnichat
- Covers Asian channels like LINE and WeChat
- Marketing and support in one tool
- Strong WhatsApp feature set
- Prices not listed publicly
- Many features to configure
Watermelon
- EU hosting and ISO 27001
- Free plan to build and test
- Agents can act in your systems
- Prices only in euros
- Free plan covers 50 conversations
- API access starts at the Advanced plan
Which one should you choose?
Choose Omnichat if you want:
- Covers Asian channels like LINE and WeChat
- Marketing and support in one tool
- Strong WhatsApp feature set
Watch out: prices not listed publicly.
Choose Watermelon if you want:
- EU hosting and ISO 27001
- Free plan to build and test
- Agents can act in your systems
Watch out: prices only in euros.
Omnichat vs Watermelon FAQ
What is the difference between Omnichat and Watermelon?
Omnichat: AI social CRM for WhatsApp, Instagram, Messenger and LINE. Watermelon: EU-hosted AI agents that answer customers and take actions. Both are customer support tools.
Is Omnichat or Watermelon cheaper?
Omnichat starts at See pricing page and Watermelon starts at See pricing page. Check both pricing pages for current plans.
Do Omnichat and Watermelon have free plans?
Omnichat: No, trial available. Watermelon: Yes.
Who makes Omnichat?
Omnichat is made by Omnichat, based in Hong Kong SAR China.
Who makes Watermelon?
Watermelon is made by Watermelon, based in Netherlands.
Which should I choose, Omnichat or Watermelon?
Choose Omnichat if you value covers asian channels like line and wechat and marketing and support in one tool. Choose Watermelon if you value eu hosting and iso 27001 and free plan to build and test.