kitio.aiNew Relic vs Middleware
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. New Relic starts at See pricing page and Middleware starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- SRE agent
- AI-assisted session replay
- AI and agentic monitoring
- Cloud cost visibility
- OpenTelemetry support
- Logs, metrics and traces
- OpsAI SRE agent
- Infrastructure monitoring
- APM and tracing
- Log monitoring
- Real user monitoring
- LLM observability
| Feature | New Relic | Middleware |
|---|---|---|
| Best for | Observability platform with an SRE agent and AI monitoring | Full-stack observability platform with an AI SRE agent that fixes issues |
| Category | Coding | Coding |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | Yes |
| Made by | New Relic | Middleware |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
New Relic starts at See pricing page and Middleware starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- 100 GB data ingest per month
- Unlimited basic users
- One free full platform user
Standard
$0.40 / GB beyond 100 GB
- Pay-as-you-go data ingest
- Core users $49 each
- Full users priced per user
Enterprise
Contact sales
- Custom pricing
- Pro tier options
3 plans
Free Forever
Free
- Up to 100GB data
- 1k RUM sessions
- 20k synthetic checks
- 14-day retention
Pay As You Go
$0.3 / GB
- $1 per 1K RUM sessions
- OpsAI error solving
- 30-day retention
- SSO and security features
BYOC
Custom
- Bring your own cloud
- Custom data retention
- 24x7 support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
New Relic
- 100 GB of free data ingest each month
- Monitors AI models and agents too
- Open OpenTelemetry support
- Free basic users
- Pricing mixes data and per-user fees
- Full platform seats are costly
- Can be complex to estimate
Middleware
- Generous 100GB free tier
- Simple per-GB usage pricing
- AI agent suggests and applies fixes
- Usage costs can be hard to forecast
- Free tier keeps data only 14 days
- Smaller ecosystem than older APM vendors
Which one should you choose?
Choose New Relic if you want:
- 100 GB of free data ingest each month
- Monitors AI models and agents too
- Open OpenTelemetry support
Watch out: pricing mixes data and per-user fees.
Choose Middleware if you want:
- Generous 100GB free tier
- Simple per-GB usage pricing
- AI agent suggests and applies fixes
Watch out: usage costs can be hard to forecast.
New Relic vs Middleware FAQ
What is the difference between New Relic and Middleware?
New Relic: Observability platform with an SRE agent and AI monitoring. Middleware: Full-stack observability platform with an AI SRE agent that fixes issues. Both are coding tools.
Is New Relic or Middleware cheaper?
New Relic starts at See pricing page and Middleware starts at See pricing page. Check both pricing pages for current plans.
Do New Relic and Middleware have free plans?
New Relic: Yes. Middleware: Yes.
Who makes New Relic?
New Relic is made by New Relic, based in United States.
Who makes Middleware?
Middleware is made by Middleware, based in United States.
Which should I choose, New Relic or Middleware?
Choose New Relic if you value 100 gb of free data ingest each month and monitors ai models and agents too. Choose Middleware if you value generous 100gb free tier and simple per-gb usage pricing.