kitio.aiMetaDialog vs Meya
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. MetaDialog has the lower starting price: about $29 a month, against $99 for Meya.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Support bots trained on your docs
- Custom language models
- On-premises deployment
- Per-resolution billing
- Integrations
- Custom flows and components
- Mobile and web chat UI
- Human and bot handoff
- Zendesk and Twilio support
- Intent understanding in any language
| Feature | MetaDialog | Meya |
|---|---|---|
| Best for | AI support platform and custom language models trained on your data | Developer chatbot platform for customer support flows |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $29/mo | $99/mo |
| Free plan | No, trial available | No, 14-day trial |
| Made by | MetaDialog Software Limited | Meya |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
MetaDialog has the lower starting price: about $29 a month, against $99 for Meya.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
StartUP
$29/mo
- Up to 500 dialogues per month
- $1.20 per resolved dialogue
- 1 bot
- 1,000 training documents
ScaleUP
$299/mo
- Unlimited dialogues
- $1.00 per resolved dialogue
- 3 bots
- Virtually unlimited documents
3 plans
Dev
$99/mo
- 500 monthly active users
- 2 team members
- All features
Pro
$999/mo
- 5,000 monthly active users
- 7 team members
- Volume discounts
Partner
$3000/mo
- 15,000 monthly active users
- 10 team members
- Sell to multiple customers
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
MetaDialog
- No setup fee or annual contract
- On-premises option for sensitive data
- Pay mainly for resolved dialogues
- Per-dialogue fees add to the base price
- Entry plan capped at 500 dialogues
- Few self-serve details beyond pricing
Meya
- Full control through code
- Chat UI included
- 14-day trial with no card
- Developer skills required
- Per-user overages can raise costs
- Pro plan costs $999 a month
Which one should you choose?
Choose MetaDialog if you want:
- No setup fee or annual contract
- On-premises option for sensitive data
- Pay mainly for resolved dialogues
Watch out: per-dialogue fees add to the base price.
Choose Meya if you want:
- Full control through code
- Chat UI included
- 14-day trial with no card
Watch out: developer skills required.
MetaDialog vs Meya FAQ
What is the difference between MetaDialog and Meya?
MetaDialog: AI support platform and custom language models trained on your data. Meya: Developer chatbot platform for customer support flows. Both are customer support tools.
Is MetaDialog or Meya cheaper?
MetaDialog has the lower starting price: about $29 a month, against $99 for Meya.
Do MetaDialog and Meya have free plans?
MetaDialog: No, trial available. Meya: No, 14-day trial.
Who makes MetaDialog?
MetaDialog is made by MetaDialog Software Limited.
Who makes Meya?
Meya is made by Meya.
Which should I choose, MetaDialog or Meya?
Choose MetaDialog if you value no setup fee or annual contract and on-premises option for sensitive data. Choose Meya if you value full control through code and chat ui included.